Releases
November 24, 2022
Feature Releases
Event Organizer > Third Party Codes
Third party codes pdf font size update to improve visibility
Timer Dashboard > Inventory Management Tool
We have added the ability to add multiple notes to a reservation within the inventory management tool.
November 17, 2022
Feature Releases
Event Organizer > Registration Questions
We have added a warning message if the event organizer removes first name from the registration form, explaining limitations that exist for Runkeeper and other areas of the platform.
Event Organizer > Email Campaigns
We have added a new trigger to send email campaigns to donors who have not completed a registration for themselves.
Event Organizer > Bib Management
We have created a new migration to update the menu link to ‘Bib Management’ from “Bib Assignment”.
Event Organizer > Transaction Report
The transaction report now displays the complete billing address from the purchase.
November 10, 2022
Feature Releases
Event Organizer > Email Campaigns
We have added grouping and ordering for email campaigns to group email campaigns with similar content together for better organization.
November 3, 2022
Feature Releases
Event Organizer > Add Funds
Copy update made to add funds/event balance page clarifying that funds will be paid out weekly unless otherwise requested, and redirecting the user to contact us for any payment hold requests.
Account Settings > Personal Information
Copy update to the phone number field under account profile stating: “Note: If you are using your mobile phone for two factor authentication, please ensure you have a valid phone number on your account.”
Event Organizer > Event Dashboard
We have added ‘/free’ to title of swag widget on dashboard to clarify meaning of product counts.
Event Organizer > Team Settings
We have updated the copy for one of the agreements to include “By joining a team, I understand and agree that” within registration.
October 27, 2022
Feature Releases
Event Organizer > Fundraising
We have updated our fundraising receipt parameters to allow Display Name change on fundraising organization receipt without voiding the receipt.
Participant Dashboard > Runkeeper
Update copy in runkeeper virtual info on participant dashboard to improve user experience.
Event Organizer > Event Dashboard
Updating copy in volunteer box on EO dashboard to display the total number of registered volunteers instead of total number of assigned activities.
Event Organizer > Transfers
We have added a warning message during participant transfers to outline transfer fees and other relevant information.
Event Organizer > Event Details
We are now adding the event info to “contact event organizer” email subject line that is auto-populated.
October 20, 2022
Feature Releases
Event Organizer > Settings Overview
We have improved the event status dropdown display toggle to be more user friendly.
Event Organizer > Onsite
We have added a new “manage bib settings” button within onsite settings.
Event Organizer > Transfers
We have added info copy to our transfer settings about needing to re-select products during a transfer to properly apply credits towards new registration.
Event Organizer > Refund Tool
We have increased the refund limit prior to needing approval from our finance team from $150 to $650.
October 13, 2022
Feature Releases
Event Organizer > Mailchimp
We have added our Mailchimp knowledge base article link onto Mailchimp landing page to improve the user experience for event organizers using this integration.
Core > Account Settings
UI and UX updates made to account settings page to improve visibility and user experience.
October 6, 2022
Feature Releases
Event Organizer > Ticket Guardian
Our system will issue a Ticket Guardian refund if a participant transfer is completed within 72 hours from original transaction.
Registration > Billing
Added en_AU translations for Australian events.
September 29, 2022
Feature Releases
Event Organizer > Registration Questions
Added a warning message when disabling “last name” field under “personal information” tab to explain how eliminating this field can cause issues for virtual events and store purchases.
Event Organizer > Onsite
We have enabled the sign out timeout for onsite app to be 8 hours by default
Event Organizer > Participant List
The participant list will calculate age based on date-of-birth in email campaign merge tags rather than using age column
September 22, 2022
Feature Releases
Event Organizer > Onsite
Onsite kiosk/registration/device copy changes from “onsite kiosk” to “onsite registration”.
Event Organizer > Receipts
We have added information about VAT to GBP transaction receipts.
Event Organizer > Bib Assignments
We have updated the copy of the button headers within the bib assignments page to better describe their uses.
September 15, 2022
Feature Releases
Event Organizer > Fundraising
We have updated the copy on featured fundraising organizations link within fundraising settings to explain that featured organizations will appear first on the event page.
September 8, 2022
Feature Releases
Timer Dashboard > Results Pages
We have added photos link on individual results details to redirect participants to view the event’s photos.
Event Organizer > Payouts
We have updated the payout reply-to email address to director@raceroster.com to best handle customer inquiries.
September 1, 2022
Feature Releases
Event Organizer > Payment Profile
We have added MYR stripe payment profile functionality for Malaysian events.
Event Organizer > Go Live
Copy changes for clarity on Go Live acknowledgements page for payment profiles and payout information.
Event Organizer > Postback Request Settings
We have added support to display multiple product options when sending postbacks from Race Roster if multiple of the same product were purchased.
August 25, 2022
Feature Releases
Event Organizer > Staff Access
Our new migration for dispute notifications will default to ‘on’ in staff access for full control settings to ensure the event organizer is being notified.
Event Organizer > Onsite
We have added a new sidebar item for Onsite sign in within the event dashboard.
Event Organizer > Tax Settings
Tax settings are now hidden from sub events and products for AUS and NZ events.
August 18, 2022
Feature Releases
Event Organizer > Locales
System-wide locale/language updates
August 11, 2022
Feature Releases
Event Organizer > Fundraising
We have updated the custom credit card descriptor for donation-only transactions to only display the charity’s name if a donation is made.
Event Organizer > Transaction Report
We have added billing info fields to transaction report which include: billing name, billing address, billing email address, billing phone number.
Event Organizer > Participant Display List
Added functionality to use products as columns in public facing participant display lists.
August 4, 2022
Feature Releases
Series > Staff Access
We have updated permissions for full control staff members to create series events.
Event Organizer > Geography
We have added all NZ and PH subdivisions in all missing areas of the registration page where they should pre-populate.
July 28, 2022
Feature Releases
Event Organizer > Locales
Added English (New Zealand) locale for New Zealand events.
Event Organizer > PDF Upload
Added functionality to allow participants to instantly view and delete files when uploading a file in registration.
Event Organizer > Transaction Report
We have updated the transaction report to a new user-friendly design.
Event Organizer > Tax Settings
We have updated tax settings to require users to bake tax into the item’s costs for Australia/New Zealand events.
Event Organizer > Transfer Status
We have updated the transfer status page to a new user-friendly design.
Event Organizer > Email Campaigns
We have updated the recipient list’s page within email campaigns to a new user-friendly design.
Event Organizer > Participant List
We have added in a new “bundle id” field in the participant list to better organizer bundle registration data.
Event Organizer > Tax Settings
We have added in a new tax exemption message for the state of Wyoming within tax settings.
July 21, 2022
Event Organizer > Ticket Guardian
We have updated the ticket guardian transactions table to a new user-friendly design.
Event Organizer > Transfer Report
We have updated the transfer report to a new user-friendly design.
Event Organizer > Donation Redirect
We have updated the donation redirect tool to a new user-friendly design.
Participant Dashboard > Teams
We have updated the participant dashboard teams table to a new user-friendly design.
Participant Dashboard > Transactions
We have updated the participant dashboard transactions page to a new user-friendly design.
Timer Dashboard > Companies
We have updated the companies page within the timer dashboard to a new user-friendly design.
Event Organizer > Refund Report
We have added a new sub-event column to Refund Report table.
Event Organizer > Fundraising Payout Report
We have updated the fundraising payout report to a new user-friendly design.
Event Organizer > Branding
We have updated event branding to use new colour pickers
Event Organizer > Staff Access
A new staff access toggle to enable/disable receiving emails when new dispute are raised has been added.
Event Organizer > Donation Redirect
We have enabled a donation redirect tool for event organizers within the event dashboard.
