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Our customer success team is here to help
A partnership with Race Roster means working together on the best customer experience possible. Our team is available to you and your participants seven days a week for troubleshooting, analysis or to talk strategies for your events. We look forward to chatting with you.
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See if your question can already be answered in our FAQs.
Yes. Quicky message your participants and make them feel special by personalizing the campaign with over 15 merge tags to pull from.
Yes, our Event Overview Dashboard displays each event’s revenue, number of participants and how many registered today, this week, and this month.
Donors can give to individuals, teams, or individuals on teams, and to charities directly. The donor is also given options to send the fundraiser a message of encouragement, and display their name as a business, family or anonymous.
Yes. You set the parameters of the transfer tool in your settings, then participants can upgrade, downgrade, or transfer to another person on their own. There is an option to charge for this service, creating a new revenue stream for your event.
In addition to template reports, our custom queries features invites you to run and evaluate reports that are unique to your event.
Implementing CRM will not happen overnight. It’s a journey that will have short term benefits within months to long term successes over 2+ years. CRM is not just about technology, but a change in how your organizations thinks about data, marketing and participant experience. We will partner with you beyond the technology and become partners in your journey to build this critical foundation of CRM.
