How many runners can compete on an Ekiden team?
Ekiden teams are traditionally made up of six team members, however smaller teams can participate in the ASICS World Ekiden 2020 (if you choose to run with fewer than six team members, some runners will need to complete multiple legs by registering and joining the team more than once.) All six distance spots must be filled and tracked in the ASICS Runkeeper™ app in order to complete the relay.
I already have the ASICS Runkeeper™ app. Can I register there?
Yes, you can register for the ASICS World Ekiden 2020 directly in the Runkeeper™ app. Navigate to the "Explore" tab for iOS, or "Races" tab on Android then "Register now" for the ASICS World Ekiden 2020 event to complete the registration process from your device. Once completed, your registration will automatically populate in the same tab of your Runkeeper™ app.
How do I register on desktop?
Go to the event registration page, connect your Runkeeper™ app and complete the registration process. Once completed, your registration will appear under the "Explore" tab for iOS, or "Races" tab on Android in the Runkeeper™ app.
How do I register someone else?
Go to the event registration page, and select that you are registering "someone else". Complete the registration form with their personal information and email. Once the registration is completed, the participant will receive an email to connect their registration to their Runkeeper™ app.
How do I invite other runners to join my team?
After completing your registration you will be prompted to text, email or copy your team invite link to other team members. The captain will create the team, and subsequent members will need to join the team, with a maximum of six participants. Please be sure to join the right team!
How do I view my team and track their progress?
You can keep track of your team's progress in the ASICS Runkeeper™ app. (Make sure to download or open the app using the link provided in your ASICS World Ekiden 2020 registration confirmation email.) Once you're in the app, navigate to the Explore tab for iOS, or Races tab on Android. Tap on ASICS World Ekiden 2020 to view your teammates' current statuses ("completed," "not started" or "in progress").
How do I track my virtual run and record my results?
Track your Ekiden run in real time using the ASICS Runkeeper™ app. When you're ready to start your leg of the race, open the app on your mobile device and navigate to the Explore tab for iOS, or Races tab on Android. Select "ASICS World Ekiden 2020" and tap "Track Race Now." Start running!” Once your distance is completed, hit "Stop" in the Runkeeper™ app and save the run. Your completed leg will automatically be posted to the ASICS World Ekiden 2020 results page.
How do I enable or disable "Race Mode" audio cues?
When starting your race you will be given the option to opt in or out of this feature. When "Race Mode" is on you will hear race related audio cues while tracking the run on your phone.
How do I view the leaderboard and my team results?
Starting November 11, leaderboard results will be updated in real time here. Results are not official until the race window has closed on November 22, 2020.
Can I track my Ekiden run while using a fitness tracker or watch?
Yes, your run can be tracked using an Apple Watch, Garmin or Fitbit! First, log your run using your fitness tracker as usual. Then, on your mobile device, tap the link in your registration email that will take you to your race dashboard. On the race dashboard, tap the "Connect to my app" button. Add the ASICS Runkeeper™ app to your tracker or watch. Select "Link recent activity" to submit an activity that you have completed on your Apple Watch, Garmin or Fitbit. Once you've selected your recent activity, hit "Save." Your results will be automatically posted. More details here.
I'm registered, why is the run not showing up in my app?
If you were registered by someone else you will be required to connect your registration to your ASICS Runkeeper™ account. You should have received an email from therunner@raceroster.com with steps to complete this process. If you are not able to locate this email, please go to your Race Roster participant dashboard from your mobile device, sign in with the email attached to your registration, hit "claim" at the bottom of the screen, open the event and then click on the "connect to my app" button. This button will open the event on your mobile device and add your registration to the app. If the race still doesn't appear please contact us at support@runkeeper.com.
How do I view and share my team's finishers certificate?
To view and share your team's finishers certificate, go to the leaderboard. Search and find your team's results. Click on your team name. Sharing options are shown at the bottom of the certificate or you can simply copy and paste the browser URL to post.
