FREQUENTLY ASKED QUESTIONS (FAQs)
Why do I need to create an account at Race Roster?
Since Women's Run PH will be using Race Roster platform:
It will help you save time logging in for the next race.
Access to your transaction history and your confirmation receipts.
An account hub to stay connected with each event that you signed up
Stay updated with upcoming events
Can I transfer my registration to another runner?
As stated on the waiver, registration is non-transferrable.
Race Kits Delivery
For participants who purchased the race kit delivery option, the participants shall be responsible for providing accurate delivery information and ensuring that someone is available to receive the race kit.
The delivery partner will make up to two (2) delivery attempts using the address and contact details provided during registration. If both delivery attempts are unsuccessful due to incorrect or incomplete delivery address, failure of participant to receive the items, or failure to coordinate with the delivery partner, the race kit will be returned to the event organizer. A third delivery attempt will be subject to an additional delivery fee to cover the cost of re-delivery. The fee must be settled before the third delivery attempt can be arranged.
Can I get a refund if I cancel my registration?
Registration fees are non-refundable.
Can I change my category and singlet/shirt size after registration?
Category and size cannot be changed or updated after registration.
Will there be course markers along the race routes?
Yes, course markers will be available at every kilometer along the race routes.
Will there be hydration stations available?
Yes, participants can refresh themselves with water and isotonic drinks provided at the hydration stations along the route.
Will there be an awards ceremony?
All winners will be presented with their respective awards following their race categories on race day.
How will my race timing be recorded?
The B-Tag system has been adopted to record your race timings electronically. The timing chip is located on the reverse side of your race bib. 1KM, 5km, 10km, and 16KM participants will be timed using the B-Tag race timing system.
How do I use my timing chip?
Simply ensure that your timing chip is properly affixed on the reverse side of your race bib. Wear your race bib on the front of your torso. Make sure it is not covered by jackets, runner belts, water bottles, etc. Do not alter, modify, fold or wrinkle your race bib.
Can I bring along my pets?
No. For the safety of all the race participants, pets are not permitted.
Are prams, strollers or baby carriers allowed at the race?
No. For the safety of all race participants, prams, strollers and baby carriers are not permitted.
I am expecting a baby. Can I run?
Expectant mothers are advised not to participate in the race. If you wish to participate, a medical certificate from a qualified gynecologist in the Philippines (other than the expectant mother or her family member) certifying you are fit to participate in the run must be provided to the Race Organizer. The certificate should be dated within seven days prior to the event.
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Race Organizer
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