Frequently Asked Questions
Q1. Can I register in both the Individual and Team categories?
A1. Yes. We hope that everyone registers as an Individual and as a member of a Team to take advantage of everything the Virtual Series has to offer. Participants registered in both will have to update their total distance and time separately in both categories.
Q2. As an active military member, can I register in both the Military Team and Open Team categories?
A2. Yes. We want military members to be able to participate both as a member of their Unit in any inter-Unit competitions as well as on a Team with their non-military friends, family, etc. Participants registered for both would have to update their total distance and time separately in both categories.
Q3. I missed the June 1 launch. Can I still register?
A3. Yes. Registration will be open for the entire duration of the Virtual Series. Participants can register and join the Virtual Series at any time up to Aug 23. The only drawback to joining late is that you will have less time to accumulate total kilometers and may miss some of the weekly challenges.
Q4. Do I have to use a run tracking app to record my distances and times?
A4. Yes and No. To qualify for any prizes associated with a best time over a specific distance challenge, a screenshot from a run tracking app will be used to verify proof of completion. It is not required for draw prizes or just general posting of your personal bests. A run tracking app can be used for distance totals but it is not mandatory either. This category is based on the honour system.
Q5. Can I walk instead of run?
A5. Yes. The Virtual Series is about promoting activity, not just posting times.
Q6. What about para-athletes? Can they participate?
A6. Yes. There will be an option within the registration questions to identify as a para-athlete. The Virtual Series format will be the same but there will be a separate para-athlete results page in the Individual category.
Q7. I only want to run a 5K. How do I register?
A7. When you register for the Individual category you are automatically signed up for 5 distances. You do not have to run all of the distances. If you only want to run the 5K you can just update your personal best in that distance. You can also choose to just complete the total distance challenge in either the Individual or Team category and run whatever distance you want.
Q8. My child wants to post times in all 5 distances but he’s not able to run 10K yet. Could he do 2 runs of 5K and add them together or do you have to run a distance all at once?
A8. The Virtual Series is meant to encourage physical activity. There will be some challenges and prizes associated with fastest times. To qualify for those, you would have to complete the distance all at once and upload a screenshot as proof of completion. If not competing in one of those challenges, participants can record the time however they like. For your 10K example that could mean 2 runs of 5K, 5 runs of 2K, 10 runs of 1K or any combination in between. He’d just have to keep a personal record of his times and sum them once complete. Upon data entry, Race Roster deletes the previous result.
Q9. How often to I have to update my time and distance?
A9. It is recommended that you update you distances and times weekly if possible. If not, at least bi-weekly. Results and awards will be updated every 2 weeks during the Virtual Series.
Q10. I signed up for the wrong Team. Can I switch Teams?
A10. Yes. Please view the Tutorial page for information on how to switch Teams.