FAQ SECTION
- Do I have to pay extra for the shipping of the cap?
- No, shipping is included.
- Do I have to do the scheduled workouts?
- No. They are there as a recommendation for you, but if you need a recovery day, then spin easy.
- Do I need to track my time, mileage etc?
- No, you don't have to but we will have a Strava page set up for you to upload either with your device or manually.
- Do I have to ride the days the way they are laid out?
- No, we realize everyone has different work and life schedule, so mix up your week as you see fit. If you want to do your long ride on Monday and then a couple of shorter followed by a mid-long etc....go for it.
- Can I ride indoors or outdoors?
- For sure, hit the open road or jump on your trainer (Zwift, TrainerRoad or any other platform). As long as you are doing your duration.
- I'm having a rough day during the challenge. Where can I find inspiration?
- We will have a Facebook group which you can share your experience throughout the month. You can also go in and cheer on others - Everyone loves and needs a good "Ride On" sometimes...no matter how tough you are.
- Are there refunds or transfers?
- No! This is an event helping to raise funds for an incredible charity, that needs our help in these crazy times. Consider this is your good deed for the month and we and the charity appreciate it.
- Can I do a separate donation to Bikes Without Borders?
- Yes please! There is an option for you to add in an additional donation. Anything $25 and over will get you a tax receipt.
- Do I still get my swag even I don't finish or start the event?
- Of course you do! We will be mailing out your swag throughout the month of May.
- Of course you do! We will be mailing out your swag throughout the month of May.
