When do I have to complete my virtual Run?
All participants have between 00:01 AEST Saturday 26 September 2020 and 23:59 AEST Sunday 31 December 2020 to complete their virtual run and submit their results.
I am already signed up, can I change my distance?
Yes, you can change your distance. Please send an email to our customer service team – info@cmslateral.com – and they will be able to assist you with processing the change. In the email please include the full name on the registration, your current event, and the event you wish to change in to. No admin fee applies for race changes.
Is there a limit/cut off for any distance?
No, you can take each distance at your own pace. However, just like the physical event please ensure that you have sufficiently trained and to the best of your knowledge, you are not suffering from a condition, illness, injury or other physical disability or impairment that may prevent you/or render you unfit to participate in the virtual run.
Can I run this anywhere, including a treadmill?
Yes, participants can participate and complete their event in their preferred way, including running on a treadmill. We ask all participants to adhere to local government guidelines in place when taking part in their race.
Please select a safe route to run and take special care around traffic or when running off road.
How do I upload my result?
Instructions on how to upload your result can be downloaded here.https://raceroster.com/events/2020/35034/track-challenge/page/tracking-steps-for-the-track-challenge
Will I receive a bib to run with?
Participants will receive a downloadable bib which will feature the name entered during the registration process. The bib can be accessed via the link shared in your registration confirmation email. This can be printed off and worn when completing your race. It is not compulsory to wear your bib when completing the virtual event, but we encourage running with your bib to feel part of the Wespac City-bay community and for those important selfies pre- and post-race!
Will I receive a medal?
Once you have submitted a result, you will receive a virtual medal via email. Be sure to share your achievement via social!
If you do not receive this email, please contact our customer service team –
Where can I find results?
The Official Results page can be found https://raceroster.com/events/2020/35034/track-challenge/page/tracking-steps-for-the-track-challenge
Is participating in the virtual event safe?
Prior to taking part in the virtual run, make sure you are COVID-19 safe and are up to date with all local government COVIS safe guidelines. Most importantly:
1. Download the COVID safe app (Australia)
2. Practice good hygiene
3. Maintain social distancing
4. Stay inside if you are unwell
Please select a safe route to run and take special care around traffic or when running off road. Some routes can be terribly busy (especially on the weekends) so it is best to avoid common walk routs to ensure a smooth run.
What surface can I run on??
The event cannot be run along any surface you desire. Make sure you follow the rules though!
As normal road closures will not be in place this year, its especially important participants abide by normal traffic rules and do not run on the roads.
Can I run in a group?
We encourage participants to run solo or with a friend however we appreciate each regions COVID regulations are different.
Please ensure you understand your local rules and follow accordingly.
Australian Public Gathering Guidelines