I would like to complete more than one race. Do I need to register more than once?
Yes, you will need to complete a new registration for each race that you wish to complete.
Can I run with other shoes than the Metaspeed Sky or the Magic Speed?
Yes, please register in the correct sub-event for this purpose. Final results will only be taken by those wearing the 2 designated shoes.
How do I register on desktop or mobile?
Go to the event registration page, connect your Runkeeper™ app and complete the registration process. Once completed, your registration will appear under the "Explore" tab for iOS, or "Races" tab on Android in the Runkeeper™ app.
How do I register someone else?
Go to the event registration page, and select that you are registering "someone else". Complete the registration form with their personal information and email. Once the registration is completed, the participant will receive an email to connect their registration to their Runkeeper™ app.
Registration - Can I track my BE(AT) Your Personal Best run while using a fitness tracker or watch?
Yes, your run can be tracked using an Apple Watch, Garmin or Fitbit! First, log your run using your fitness tracker as usual. Then, on your mobile device, tap the link in your registration email that will take you to your race dashboard. On the race dashboard, tap the "Connect to my app" button. Add the ASICS Runkeeper™ app to your tracker or watch. Select "Link recent activity" to submit an activity that you have completed on your Apple Watch, Garmin or Fitbit. Once you've selected your recent activity, hit "Save." Your results will be automatically posted. More details here.
*Limitations to note -- at this time, the Runkeeper app is unable to link to Suunto, Coros or Polar, but you can use your iPhone or Android.
I'm registered, why is the run not showing up in my app?
If you were registered by someone else you will be required to connect your registration to your ASICS Runkeeper™ account. You should have received an email from therunner@raceroster.com with steps to complete this process. If you are not able to locate this email, please go to your Race Roster participant dashboard from your mobile device, sign in with the email attached to your registration, hit "claim" at the bottom of the screen, open the event and then click on the "connect to my app" button. This button will open the event on your mobile device and add your registration to the app. If the race still doesn't appear please contact us at support@runkeeper.com.
