Q: Is this event sponsored by Craft?
To be confirmed.
Q: Is this endorsed by iFit?
No. This event was put together by the running community.. including some of Tommy Rivs' iFit colleagues.
Q: Did the family approve this initiative?
They are fully aware and grateful, as always.
Q: What are the promotional items?
A Recycled PET 21" Duffel Bag with #TeamRivs embroidery, side zippered shoe compartment, two zippered front pockets, and side water bottle pocket. And a 24-ounce BPA-free 'Hydrate or Die-Drate' Sports Bottle. If you wish to purchase other Run With Rivs items, head over to Craft's site.
Q: I signed up for the Essential package but I've changed my mind. Can I pay the difference to get the promo items?
Not a problem! Send us an email with your exact name and the email address you used to sign up and we'll make the adjustment.
Q: Can I participate if I am not in the United States?
Absolutely.
Q: What percentage of the fee will go to the family?
The exact percentage will depend on a number of factors such as number of participants, swag item and shipping costs. Around 45 - 51%. There are no salaries or hidden costs, only promotion, production and shipping of your items.
Q: Why not use GoFundMe for donations?
If you don't feel comfortable participating in this event, you can absolutely donate through GoFundMe directly. It was not possible to gather mailing addresses through the GoFundMe platform, and based on last year's birthday event, it turns out matching hundreds of donations through an external form is actually a lot of work! Having everything here allows us to simplify the organization.
Q: I can't find the email you sent me.. How can I find my bib number?
Use the Bib Lookup tool.
Q: How can I add an activity for this challenge?
1. Login to your dashboard as a Participant.
2. On your Participant Dashboard go to your dashboard for the Virtual Challenge that you're participating and click + Add activity.
3. You will then be directed to the activity submission page where you will want to enter the date you completed the activity and the distance/unit of your activity.
4. Once you have submitted an activity you will be then be taken to your challenge dashboard where you can see your completed activities, statistics and post an activity (NB there is no route in our case).
5. You can also post an activity by going to the leaderboard.
