Frequently Asked Questions
Is it necessary for me to register again even if I already registered for Trilogy 2020?
No, just click the link on the claim email, log in at Race Roster and it will confirm your participation.
Will there be new race shirt design for the Trilogy Re-run on December 4?
No, we will be using the same race shirt that we sent/delivered to you last 2020.
Why do I need to create an account at Race Roster?
Since RUNRIO will be using Race Roster platform:
- It will help you save time logging in for the next race.
- Access to your transaction history and your confirmation receipts.
- An account hub to stay connected with each event that you signed up
- Stay updated with upcoming events
Can I transfer my registration to another runner?
As stated on the waiver, registration is non-transferrable.
Can I change my category and singlet/shirt size after registration?
Category and size cannot be changed or updated after registration.
I lost my 2020 TRA bib? Can I avail a new one?
Yes you can re order your bib, email us at TRA@runrio.com and our customer representative will guide you on the process.
How will the recent COVID-19 situation will affect the race?
As race weekend approaches, we will continue to monitor and follow local government and IATF guidelines and protocols, which may result in enhanced safety precautions.
