PRE-RACE
What is included with my Move You Paws entry?
Your entry includes all these “Pawesome” perks:
- Personalized race bib
- Exclusive Move Your Paws toque
- Finisher medal with this year’s featured polar bear, a young Juno
- Official chip-timed results, courtesy of Sportstats
- 1 free professional race photo
- Post-race treats
- A $5 donation to the Toronto Zoo
- Complimentary admission to the Toronto Zoo for the day
- Complimentary parking on race day
- Half-price admission to the Toronto Zoo for your non-participating friends and family
- A chance to win awesome prizes
What is the Registration Cap for both events?
Based on the course restrictions in the Toronto Zoo, there will be a registration cap of 750 for the 5K and 250 for the 1K events.
What are the processing fees that I'm charged with my registration?
Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.
What are the age requirements? How old must I be on Race Day?
There are no age requirements for the event. For anyone under 12, we encourage them to be accompanied by an adult.
If I live outside of Canada, can I register for the event?
Yes. International participants are welcome to move their paws with us too!
If the race is cancelled for any reason, will we be refunded our entry fee?
In the case of an in-person race cancellation, participants will have the option to transfer into the virtual event or receive a refund.
Can I cancel my registration?
Race entries are non-refundable and non-deferrable, as noted in the waiver you accepted during registration. However, you can transfer your registration to another participant or transfer to a different sub-event.
Can I transfer my registration to another participant?
Yes, participants can transfer between events and distances until February 11th at 11:59pm EST.
To transfer your registration to another person, visit the event page and click the 'Transfer' button on the left-hand menu. There is a $10 administrative fee to transfer to another participant.
You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.
Can I transfer into another sub-event?
Yes, participants can transfer between events and distances until February 11th at 11:59pm EST.
To transfer your distance, visit the event page and click the 'Transfer' button on the left hand menu.There is a $10 administrative fee to transfer between events, plus any additional registration fee difference between events.
You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.
What is the exclusive Move Your Paws swag item?
Check out this bear-y awesome toque!
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Will I receive a charitable tax receipt?
Donations of $20 or more made to the Toronto Zoo Wildlife Conservancy are eligible for a charitable tax receipt. These will be issued automatically once transactions are complete.
Does the event support a charity?
With a goal of $30,000, funds raised from the event will continue to support the Toronto Zoo’s conservation, education and research activities to increase wild polar bear populations and inspire people to live in ways that promote the well-being of the natural world.
$5 from each registration will be donated directly to the Toronto Zoo Wildlife Conservancy to support the event’s fundraising initiatives.
RACE DAY
What time should I show up on race day?
We recommend arriving 45 minutes before your race start time.
5K Run/Walk Start - 9:00 a.m.
1K Run/Walk Start - 9:45 a.m.
When is Race Kit Pickup?
Your race kit will be available on race morning at the main entrance to the Toronto Zoo (2000 Meadowvale Rd, Toronto, ON M1B 5K7).
February 24 - 8:15 a.m. - 5K Run/Walk Race Kit Pickup Opens
February 24 - 9:00 a.m. - 1K Run/Walk Race Kit Pickup Opens
Will the events be timed?
Yes. The 5K & 1K events will be timed by Sportstats.
Are you allowing spectators at the event?
Absolutely! The Toronto Zoo will be providing half-price admission to all non-participating friends and family. Stay tuned for more details as they become available.
Will there be baggage check available on race day?
Yes, Baggage Check will be offered on-site from 8:15 a.m. - 11:00 a.m.
Will strollers be allowed on course?
Strollers will be permitted for both the 5K and 1K distances.
What adaptive devices are allowed on course?
Recreational, push rim & motorized wheelchairs (with a speed limit of no more than 5 km/hour) are allowed on course. Handcycles will not be permitted on course.
Please note that this course has a lot of hills, so those participating with an adaptive device might require a support person.
Can I participate with a support person?
Yes! The participant will register using the online registration system.
Your guide has 2 options:
1. The guide can participate in the event at no cost. They will need to complete the event waiver and wear two “GUIDE” bibs, one on their front, and one on their back.
2. The guide can pay the full registration fee. They will receive the fleece scarf, bib with timing chip & finisher’s medal. They will need to wear the event “GUIDE” bib on their back.
When the participant picks up their race kit, they will receive the additional “GUIDE” bib(s).
If you have any questions about the information above, please contact info@canadarunningseries.com.
If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com.
Can I participate with a service animal?
- Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
- The service animal must wear an identification harness for the duration of the event.
- The owner is responsible to clean up after their service animal.
- Race officials have the right to refuse participation if the service animal poses a safety concern.
What is your Equity, Access and Inclusion Policy?
Equity, Access and Inclusion Policy
Organizers of the Canada Running Series strive to create safe and welcoming events for all interested participants, including accommodations and assistance to address any potential participation barriers.
Declaration of Inclusion
On behalf of the Canada Running Series, the organizers hereby declare an invitation to participate in the event to all interested and willing parties. We hereby declare our intention to create an event that adheres to principles of social equity and inclusion and is open, welcoming, safe, and accessible.
Statement of Accessibility
In accordance with the Accessibility for Ontarians with Disabilities Act, Canada Running Series has established a process for accessibility inquiries pertaining to each of the events. Canada Running Series is committed to access for all participants and spectators involved with the events.
Requests and Feedback Mechanisms
To ensure proper communication and to optimize organizer’s ability to best meet accommodation requests, requests must be received to Canada Running Series 1 month prior to the event date. All requests for accommodations will be acknowledged within 72 hours.
For these and any other accessibility requests, or for more information, please contact info@canadarunningseries.com.
Canada Running Series is committed to ensuring the best possible experience for all participants & spectators. Participants & spectators can submit feedback regarding the activities and facilities at the event, including responsiveness to accessibility needs, following the link in our Post-Race email and filling out the survey.
Where is the finish line?
The finish line for the 5K & 1K events is located beside Goat World, before entering the Discovery Zone. Please note that the course is subject to change.
Will there be a water station on course?
Water will be available at the post-race hydration station, as well as offered throughout the Toronto Zoo site.
Is there water at the finish line?
Water will be available at the post-race hydration station.
Is there food at the finish line?
Yes, participants will have access to snacks in the post-race area.
Where is the start and finish line?
5K Start Line - inside the main entrance to the left, beside the Indian Rhinoceros Pavilion
1K Start Line - inside the main entrance to the right, in front of the Zootique
Finish Line - beside Goat World, before entering the Discovery Zone
Is there a course time limit for the races?
Yes.
5K - 1 hour and 30 minutes
1K - 1 hour
Are there washrooms at the start line?
Yes, there are Toronto Zoo washrooms available.
How do we join your mailing list?
To join our newsletter mailing list, please visit https://events.canadarunningseries.com/newslettersignup.
You can also visit canadarunningseries.com for race dates and more info and keep an eye on our social pages for news.
