Frequently asked questions
For any questions you still have, email runwithpride@pridelondon.ca.
Registration
Are there shirts this year?
2024 is bringing you options! We are excited to offer both a singlet option and t-shirt for this year's event. The shirts are made from a technical, moisture wicking material made for runners.
Both shirts and singlets are $20. Only those registering for the event can purchase shirts. However, you have the option of buying multiple shirts for friends and family at the time of registration or at a later date.
If you are unsure if you would like to purchase a shirt at the time of registration, you can register now and purchase your shirt through the Store at a later date.
If you aren’t signing up for this year’s event, ask a friend to grab you a shirt when they register!
NOTE: Shirt sales will close on June 14th - don't delay! Shirts must be picked up at race kit pick-up.
Unfortunately there are no refunds. Changes to requested sizes are only possible until June 14th. Size Charts at bottom of page.
I can no longer participate in the run. Can I get a refund or defer my registration to next year?
We are unable to offer refunds or deferrals for the run. If you can find a friend or family member who would like to do the run in your place, you can transfer your registration to them anytime up to 5 days before the event.
There is an option to purchase insurance at the time of registration to protect your purchase in the event you will not be able to participate.
How do I create or join a team?
When you’re filling out the registration form on Race Roster, you’ll have an opportunity to create or join a team. There are three categories of teams this year: Friends & Family, Corporate, and Run Crew. If you've already registered and would like to join a team, head to your Dashboard, click on our event and you will see a section to join or switch to a team. The team captain will be notified when you join their team.
Fundraising
Who is the beneficiary of this year’s run?
We are proud to announce that 100% of every donation this year will be supporting Rainbow Railroad, an organization that helps LGBTQI+ people facing persecution get to safety worldwide. For more information, head to their website or check out the Donation page.
Is there a minimum amount I need to fundraise?
No, there isn’t a required amount to fundraise. We encourage all participants to help us reach our fundraising goal. This year the goal is $5000! A free entry to our 2025 event is guaranteed for the participant who fundraises the most.
Are there ways to donate or fundraise without signing up for the run?
Yes! You can click the ‘donate now’ button on the Race Roster page and make a general donation to help us reach our fundraising goal. You can also make a donation on a friend’s page.
What’s the minimum donation to receive a tax receipt?
Tax receipts can be requested for all donations of $20 or more.
Race Day
What are the details for race kit pick up?
You can find details about race kit pick up on the event day info page.
How do I get to the race?
The venue is the Springbank Gardens Guy Lombardo Pavillion. To determine the best route, use Google Maps and select your travel mode.
Transit: The nearest transit stops are located at Springbank Dr and Wonderland Rd, serviced by the #5 bus and #10 bus.
Bike: The venue is on the Thames Valley Parkway and there are bike racks available at the venue!
Drive: Please try to carpool! Parking is limited close to the start area so please arrive early.
Where can I see the results and photos?
Race results will be posted live on Race Roster during the event. You will be able to log in to see your official chip time (providing by our friends at Chiptime Results) right after you finish!
Photos will take a few days for processing and you will be notified by email and on social media when they are ready for you to view and share - FREE!
Are animals/bikes allowed?
Well-trained and legally leashed pets (no more than 2 metres long) may accompany you if you are participating in the 3k walk. We are unfortunately unable to welcome pets to either run for safety reasons.
Absolutely no bikes, in-line skates, unauthorized wheeled devices or animals on the 5k and 10k courses for the safety of all participants. Baby joggers and strollers are permitted in the 3k walk and in the runs, but must start at the back of the corral and take caution when passing!
What happens if the event is cancelled?
As a charity-driven event, in the exceptional circumstance that a cancellation occurs, we will be unable to provide refunds. Information will be shared regarding kit pick-up, and we will do our best to recover costs in order to donate any remaining revenue to our beneficiary.
Size Charts
Tapered Singlet
Straight Cut Singlet
Tapered T-Shirt
Straight Cut T-Shirt
