I am having trouble registering or logging into my account
If you're having trouble logging into your account you can contact the registration platform provider on 1800 734 669 or email support@raceroster.com.au
Can I pay for more than one child in one transaction, rather the separately?
Yes absolutely! If you are registering more than one child, you can do this in one transaction, under one account.
How do I pay for AusBike?
You can pay for AusBike online via credit or debit card at the end of the registration process. AusBike centres are not set up to accept cash payments directly.
Why have I received an insurance email?
As part of signing up to an AusBike progressive program, all participants will obtain an AusCycling profile on TidyHQ and the membership associated on their profile will display ‘AusBike Program Only – Lifestyle – Annual’ along with the associated club (if applicable). This membership provides third party public liability and personal accident insurance for AusBikers during AusBike activities only.
As always, our friendly member services team is available to assist you with any questions you might have in relation to what’s covered or not depending on the nature of the activity involved.
To view the AusCycling and AusBike National Insurance program please click here.
If you have any enquiries regarding membership or insurance please reach out to our friendly team by completing this form.
