Refunds and Registration Insurance
We get it—injuries happen, schedules change, and sometimes race weekend just doesn’t line up the way you hoped.
If you purchased registration insurance during sign-up, you can file a claim directly through your Race Roster dashboard. Just scroll to the bottom of your dashboard and look for the Refundable Registration box. There, you’ll find a link to begin the claim process. This option is only available at the time of registration and is subject to the provider’s terms and conditions.
To check whether you selected insurance, look for “Refundable Registration” in your confirmation email.
Please note: Race Around the Place does not offer refunds, deferrals, or bib transfers outside of this third-party insurance option. For any questions related to your insurance coverage, the fastest solution is to start with your Race Roster account.
Transferring my Registration
Our event allows both sub-event transfers (e.g., changing distances) and participant transfers (transferring your entry to someone else).
Follow these Steps:
- Go to the Race Around the Place Race Roster event page.
- Sign in to your Race Roster account.
- On the event page, click either:
- "Transfer" (left sidebar), or
- "TRANSFER" (button on the right-hand side).
- Choose your transfer type:
- Transfer to a new sub-event
- Select the new sub-event.
- Complete the transfer registration form when prompted.
- Transfer to a new participant
- Enter the email address of the new participant.
- They will receive an email with a link to complete the transfer.
- Fill out the transfer form as instructed.
- Submit the form and payment.
- Once complete, your original registration will become inactive and the new registration will take its place.
- Transfer to a new sub-event
Please note: Transfers will close on October 1st, 2025 at 11:59pm.
Is there a waitlist if the race is sold out?
We love the enthusiasm for our event, thank you! We'd absolutely love to have more people join, but we've had to cap registration numbers this year to ensure the best possible experience for all participants.
Here are a couple of ways you can still get involved this year:
- Volunteer with Us
- Be part of the action by joining our volunteer crew, it's a huge help and an amazing way to experience dace day.
- Sign up here: Volunteer Registration
- Run with Our Community
- Our Riverside Trail Trotters run club meets every Saturday at 8AM at Foundry Coffee Bar.
- No sign-up needed, just show up and join the fun!
- Follow along on Instagram: @riversidetrailtrotters
We're also planning to increase the size of the event next year, so be sure to stay tuned for 2026 registration announcements!
Race Day FAQs
Can I run with a stroller or child carrier?
Yes! Strollers and baby joggers are welcome in the 5K event only. For the safety of all participants, please start near the back of the pack. Backpack-style child carriers are not permitted in any event.
Can I run with my dog?
We love our furry friends, but only certified service animals are permitted on the course.
Can I wear headphones?
Yes, but we strongly recommend keeping the volume low or using only one earbud. Being aware of your surroundings—especially on shared roads and trails—helps keep everyone safe.
Volunteer Opportunities
Not racing this year? Come join the fun as a volunteer! Race Around the Place is a grassroots, community-powered event, and we’d love your help bringing it to life.
From water stations and cheer squads to course marshals and finish line support, there’s a role for everyone—plus, it’s a great way to earn high school volunteer hours. We especially welcome sports teams, clubs, and community groups to take on water stations together - it's a fun, team-spirited way to get involved and cheer on the runners.
When signing up as a team, please identify your group on the registration form. Only 1-2 volunteer leads need to complete the sign-up on behalf of the team. These registered leads must be present with the team on race day and will be our main point of contact for communication and coordination. For teams with younger volunteers (under 12), we request that there is 1 adult per 5 children to ensure proper supervision.
Volunteer sign-up will open in summer 2025, and we’ll post the link here (Volunteer Registration) and on our social channels.
Bib Pickup
Bib pickup details are still being finalized, but rest assured—we’re making it as convenient as possible.
There will be multiple options leading up to race day, including early pickup in Carleton Place and limited morning-of pickup for those coming from out of town.
Stay tuned—once locations and times are confirmed, we’ll update this page and email all registered participants with everything they need to know.
Don’t forget: you’ll need your confirmation email (printed or on your phone) and a piece of ID to pick up your bib. If you’re picking up for someone else, please bring a copy of their confirmation email as well.
Parking & Spectator Info
Where can I park?
We’re working with the Town of Carleton Place to make parking safe and accessible. Free street parking and designated lots will be available within walking distance of the start/finish area. A parking map will be posted here closer to race day. Carpooling is encouraged!
Is the race spectator-friendly?
Absolutely! Our course winds through some of Carleton Place’s most beautiful spots, and we’ve made sure there are plenty of great cheering zones along the way. Bring your cowbells and signs—your support goes a long way.
