Tracking steps for the Real Insurance 10k & 5k Virtual Run
We’ve partnered with Race Roster and the ASICS Runkeeper™ app to upload your race!
Please note: participants will not be able to submit their result until the 5 December 2021.
Below you’ll find detailed instructions and FAQs on how to track your participation using one of the following two ways:
OPTION 1: TRACK WITH THE RUNKEEPER APP
Step 1: Connect your registration
Once entered you will have received an email with a unique link to connect your registration to your app. We encourage you to download the app (click from mobile device) before your run/walk to test it out! Watch your email for your unique link.
OPTION 2: MANUALLY POST RESULTS
If you plan to record using another software or tracking device and need to post manually, simply head to the results page and “Submit Virtual Result”. You can simply log in, submit your final time as recorded on the results page and attach a photo or screenshot of your time. Photo verification is optional and not compulsory.
Your confirmation number and last name can be used to confirm your registration before submitting your results. Please check your promotional/ junk email. If you are still having trouble please email firstname.lastname@example.org
- Multiple event distances or participants under one Race Roster account
If you signed up for more than one distance within the same event, or signed up multiple individuals for the same event, please visit your Race Roster dashboard, select this event and then use the “Connect to App” button for each event distance or person. To send to a friend, copy and paste that connect to app button link and share it with them.
- How to record your participation with the Runkeeper app
To record your participation with the Runkeeper app, you will need to track your activity using your phone or with a connected wearable. You can follow these step-by-step instructions (with images) on how to track your participation using the ASICS Runkeeper app.
- Tracking with your Fitbit, Garmin, or Apple Watch
You can track your participation using your Fitbit, Garmin, or Apple Watch earlier. You must download the Runkeeper app and connect your device prior to starting your activity. Follow these steps to add your Fitbit, Garmin, or Apple Watch activity to the Runkeeper app.
- How to ensure your activity is tracked correctly
Please make sure you run the full distance (to the decimal point) to ensure your result is posted.
Note: If you run farther than the required distance, the Runkeeper app will post your fastest segment.
- How to manually post your results on Race Roster
Follow these steps to manually post your results on Race Roster (not using the app).
- Limitations to note
At this time, the Runkeeper app is unable to link to Suunto, Coros or Polar, but you can use your iPhone or Android.