Tracking steps for the Real Insurance 10k & 5k Virtual Run
We’ve partnered with Race Roster and the ASICS Runkeeper™ app to upload your race!
Please note: participants will not be able to submit their result until the 5 December 2021.
Below you’ll find detailed instructions and FAQs on how to track your participation using one of the following two ways:
OPTION 1: TRACK WITH THE RUNKEEPER APP
Step 1: Connect your registration
Once entered you will have received an email with a unique link to connect your registration to your app. We encourage you to download the app (click from mobile device) before your run/walk to test it out! Watch your email for your unique link.
Step 2: A) RECORD YOUR PARTICIPATION
When you’re ready to participate:
1.Open the Runkeeper app on a mobile device
2. Visit the “start” tab
3. Tap the in-app checkered flag and select your event
4. Follow the prompts to record your participation
B) USE EXISTING RUN
1. Complete your allocated run distance with your phone or smart watch
2. Open the Run Keeper app on a mobile device
3. Sync your run from your phone or smart watch to Run keeper
4. Visit the “start” tab
5. Tap the in-app checkered flag and click on 'link recent activity'.
OPTION 2: MANUALLY POST RESULTS
If you plan to record using another software or tracking device and need to post manually, simply head to the results page and “Submit Virtual Result”. You can simply log in, submit your final time as recorded on the results page and attach a photo or screenshot of your time. Photo verification is optional and not compulsory.
Your confirmation number and last name can be used to confirm your registration before submitting your results. Please check your promotional/ junk email. If you are still having trouble please email email@example.com
Multiple event distances or participants under one Race Roster account If you signed up for more than one distance within the same event, or signed up multiple individuals for the same event, please visit your Race Roster dashboard, select this event and then use the “Connect to App” button for each event distance or person. To send to a friend, copy and paste that connect to app button link and share it with them.
Tracking with your Fitbit, Garmin, or Apple Watch You can track your participation using your Fitbit, Garmin, or Apple Watch earlier. You must download the Runkeeper app and connect your device prior to starting your activity. Follow these steps to add your Fitbit, Garmin, or Apple Watch activity to the Runkeeper app.
How to ensure your activity is tracked correctly Please make sure you run the full distance (to the decimal point) to ensure your result is posted. Note: If you run farther than the required distance, the Runkeeper app will post your fastest segment.