When do I have to complete my virtual Run?
All participants have between dates to complete their virtual run and submit their results.
I am already signed up, can I change my distance?
Yes, you can change your distance. Please send an email to our customer service team add email – and they will be able to assist you with processing the change. In the email please include the full name on the registration, your current event, and the event you wish to change in to. No admin fee applies for race changes.
Is there a limit/cut off for any distance?
No, you can take each distance at your own pace. However, just like the physical event please ensure that you have sufficiently trained and to the best of your knowledge, you are not suffering from a condition, illness, injury or other physical disability or impairment that may prevent you/or render you unfit to participate in the virtual run.
Can I run this anywhere, including a treadmill?
Yes, participants can participate and complete their event in their preferred way, including running on a treadmill. We ask all participants to adhere to local government guidelines in place when taking part in their race.
Please select a safe route to run and take special care around traffic or when running off road.
How do I upload my result?
Instructions on how to upload your result can be downloaded here.
Will I receive a medal?
Once you have submitted a result, you will receive a virtual medal via email. Be sure to share your achievement via social!
If you do not receive this email, please contact our customer service team –
Where can I find results?
The Official Results page can be found insert link
What surface can I run on??
The event cannot be run along any surface you desire. Make sure you follow the rules though!
As normal road closures will not be in place this year, its especially important participants abide by normal traffic rules and do not run on the roads.
