Above all else, we are striving to make this event as safe as it can possibly be for all our participants, volunteers, and staff. If you're feeling unwell (or uncomfortable participating), we want you to be able to stay home and join us next year without feeling like you're losing out. In order to make that happen, we are allowing everyone to transfer their registration to the virtual event at any point before the start of the race. In the virtual event, you'll run/cycle anywhere you like, post your results, and have your swag mailed to you after the event.
Due to the last-minute nature of this event, we reserve the right to cancel any event options for lack of registrations. If that happens to an event you are registered for, you will have the option of a full refund or a transfer to another event.
REFUNDS: We have a small, but mighty team that is working on all the details to produce this event safe for you and everyone in our community in attendance. We are incurring the expenses for production well before the day of the event, and we will not be able to provide a refund to you should you want to cancel your registration, or if the event itself has to be cancelled due to the pandemic, weather, or an act of god.
TRANSFERS: All participants can transfer into the virtual version of their event up until the day of the event. If you would like to transfer from in-person event to another, you can do so before August 31st at midnight. Email support@idaph.net for instructions on how to transfer. There will be no refunds for the price difference between events.
If you begin one of the gravel grinders in one category, you are not allowed to switch mid-ride. Riders who drop down from one distance to a shorter one during the ride will be disqualified.
CANCELLATION: As we all know the pandemic changes things quickly! We ask that you be flexible and patient as we may have to adjust things for this event up until the event takes place. In the event that the U.S. or NC government declares a new stay-at-home order or places new restrictions on gatherings and we are not able to have the in person event, all in-person event registrations will automatically be converted to the virtual event. If it gets switched to a virtual event, you will have your swag mailed to you for free.
For instructions on how to transfer your registration to another event, CLICK HERE.
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