Transfer FAQ
NOTE: THE LAST DAY TO DO ANY TRANSFERS IS 10/1/22
Can I transfer from the virtual to the in-person event?
Yes, you will need to pay the difference between the virtual event and in-person event registration fees, plus a processing fee of $6.00
Can I transfer from the in-person to the virtual event?
Yes, you will receive a refund for the difference in registration fees, minus a processing fee of $6.00. You also have the option of donating the difference to Senior Coastsiders in support of our local older adults!
Can I transfer from one distance to another?
Yes, you will need to pay the difference between the event registration fees, plus a processing fee of $6.00
If you are transferring to a shorter distance, you will receive a refund for the difference in registration fees, minus a processing fee of $6.00. You also have the option of donating the difference to Senior Coastsiders in support of our local older adults!
Can I transfer my registration to someone else?
Yes, a processing fee of $6.00 will be charged
How do I initiate a transfer?
Sign into your Race Roster account and click the “Transfer” button to initiate a transfer.
REFUND FAQ
NOTE: Because of the date and location flexibility of the virtual events, there are no refunds for cancellations of virtual events.
What happens if the in-person event is canceled by Senior Coastsiders?
Your registration fees are protected by Adventure Advocates. This means you will receive a full refund if Senior Coastsiders, the race organizer, must cancel the in-person events due to extreme weather, natural disaster or terrorism, as specified in the Event Cancellation Protection Benefit Agreement.
If Senior Coastsiders, the race organizer, must cancel the in-person event for any reason not covered by Adventure Advocates, all in-person registrants will be transferred to the corresponding virtual event. In that case, you have 2 choices:
Do the virtual event and receive a refund for the difference in registration fees.
Cancel your event entirely, in which case you will receive a full refund.
How do I initiate a refund?
If the in-person event is canceled by Senior Coastsiders, we will notify you of your options, including how to request a refund, via email.
What if I have to cancel my event for any reason?
You have the option to purchase registration fee protection through RegShield in the event you are unable to do the in-person event. There are no refunds for cancellations for any reason not covered by RegShield.