45th Annual Pumpkin Run by Senior Coastsiders October 15, 2023

Transfer FAQ

NOTE: THE LAST DAY TO DO ANY TRANSFERS IS 10/1/23

• Can I transfer from the virtual to the in-person event?

  • Yes, you will need to pay the difference between the virtual event and in-person event registration fees, plus a processing fee of $6.00

• Can I transfer from the in-person to the virtual event?

  • Yes, you will receive a refund for the difference in registration fees, minus a processing fee of $6.00. You also have the option of donating the difference to Senior Coastsiders in support of our local older adults!

• Can I transfer from one distance to another?

  • Yes, you will need to pay the difference between the event registration fees, plus a processing fee of $6.00

  • If you are transferring to a shorter distance, you will receive a refund for the difference in registration fees, minus a processing fee of $6.00. You also have the option of donating the difference to Senior Coastsiders in support of our local older adults!

• Can I transfer my registration to someone else?

  • Yes, a processing fee of $6.00 will be charged

• How do I initiate a transfer?

  • Sign into your Race Roster account and click the “Transfer” button to initiate a transfer.

REFUND FAQ

NOTE: Because of the date and location flexibility of the virtual events, there are no refunds for cancellations of virtual events.

What happens if the in-person event is canceled by Senior Coastsiders?

If Senior Coastsiders, the race organizer, must cancel the in-person events due to extreme weather, natural disaster or terrorism, upon which they will deem appropriate with guidance from governing officials from the City of Half Moon Bay, the County of San Mateo, and/or the State of California or upon their discretion where participants, volunteers, contractors, and race staff safety would be threatened, all in-person registrants will be transferred to the corresponding virtual event. In that case, participants will have 2 choices:

• Do the virtual event and receive a refund for the difference in registration fees.

• Cancel your event entirely, in which case you will receive a full refund.

• How do I initiate a refund?

  • If the in-person event is canceled by Senior Coastsiders, we will notify you of your options, including how to request a refund, via email.

What if I have to cancel my event for any reason?

You have the option to purchase registration fee protection through RegShield in the event you are unable to do the in-person event. There are no refunds for cancellations for any reason not covered by RegShield.