Why No Refunds or Deferrals |
- This is something we have thought long and hard about and there is not easy way to say it, but we want to make sure we were clear with our position on why we have decided to not give refunds of event deferrals.
- We try to keep this event and reasonably priced as possible but with all events there are costs involved and these cost come well before race day. Costs like forest permits, shuttles, timing, insurance, medals, food etc etc.
- We are a few volunteers giving up our time to organise these events, we don't make a profit from them and therefore our margins are tight.
- We don't allow deferrals (moving your entry ticket to next year) for many of the same reasons as not offering cash refunds. By deferring your entry, we have still incurred all of these costs - and we will have to incur most of them again to service your ticket for next year
- To be fair to everyone, we will not make exceptions on this. We will not place ourselves in the position of judges as to whose particular circumstances mean we should "bend" the rules just for them.
