Where and when is package pick up?
Package Pick-up will take place at Run Calgary Headquarters (Unit 17 - 1515 Highfield Crescent SE) during the following times:
- Thursday Sept 19 - 12:00pm - 8:00pm
- Friday Sept 20 - 10:00am - 4:00pm
**Please note that these times are subject to change. Dates and times will be confirmed by email to all registered participants one week prior to the event date. **
*No Race Day pickup* If you're unable to make the package pickup times, and you have no one to pick up your package for you, please contact Maureen at info@runcalgary.com to make alternative arrangements.
Can I pick up for someone else?
You can send someone else to pick up your package. Please ensure they know your full name and the race distance you are signed up for. Please let us know ahead of time if you plan on picking up for 3 or more people.
Can I pick up on Race Day?
* No Race Day pick up * If you are unable to make the package pick-up times, please contact us at info@runcalgary.com to make alternative arrangements.
Can I get a refund if I can’t participate on race day?
- All registration fees are non-refundable. No refunds, transfers, medical comps or deferrals under any circumstances.
- Selling your race bib, or having another person use your bib in the event is strictly prohibited. This act may seem well intentioned but has many negative implications to the organizers and participants including liability, timing, results, awards and many other factors. If a registrant sells or gives away their race bib to another participant, they will not be allowed to participate in future events.
- Protect your purchase by enrolling in the Race Roster Enhanced Refund Protection Program. Participants that enroll in the refund program will be refunded if they are unable to attend due to a variety of unforeseen circumstances, such as injury & illness, COVID-19, severe weather, work travel conflict, layoffs/termination or mechanical breakdown. Click here for full terms & conditions.
Can I participate virtually in this event?
There is no virtual component for this event.
How do I create/join a relay team?
Teams consist of 2-4 members. Your team captain will register and create the team, including your team password. To join the team, your team captain will need to share the team name and password with you. To register as a team member, click the “Join a Relay Team” registration button on the registration page and follow the instructions. For more info on teams, check out THIS info page.
Is this a family friendly event?
You bet! We have a Youth Team category that can include participants age 18 and under (children under the age of 12 should be accompanied on course), as well as a Youth/Adult Team category that can include adults and youth 18 and under (the team captain for the mixed team must be 18 years or younger).
Is this an accessible event?
Yes, Run Calgary values accessibility and inclusivity at all of our events. We will do our best to ensure that all participants have a great race experience. If you have any special needs or requests, please contact us at info@runcalgary.com.
Where is the Event?
All event activities and race start/finish will be at the Rise on St. Patrick’s Island. You can access St Patrick's Island by crossing the George C. King bridge from the East Village or you can access it just off Zoo Road. The CPA Calgary Zoo - West Lot is adjacent to St. Patrick's Island; please remember that if you are parking in this lot: it is a paid lot and parking is monitored by Calgary Parking Authority. Runners, please leave yourself enough time to make the short walk from your parking spot to the start line.
Where can I park?
Avoid parking tickets! Please note that runners are responsible for their own parking fees and this is not included in your registration or in your visit to the zoo. The closest parking lot to the Rise at St. Patrick's Island is the CPA Calgary Zoo West lot off of Zoo Rd NE. This is an hourly parking lot that requires payment upon your arrival, unless you have an annual membership with the zoo and it's covered under your membership. There is also street parking available in the East Village.
When does the race start?
The start time for the 4 km Solo Race is 7:30am. The Solo 10 Mile starts at 8:00am and the Relay 10 Mile starts at 8:03am.
The start line has a strict cutoff of 5 minutes after the scheduled start time of each race. Participants who arrive after this window will not be allowed to start.
What time should I arrive at the event on race day?
Please plan to arrive at least 30 minutes early in order to give yourself time to find parking, check your bags (if required) and get to the start line.
Will there be a bag check at the event?
Yes, read more about bag check here.
Will there be porta potties at the event site?
Yes, porta potties will be available close to the start line on event day.
Do I need to wear my bib when I walk/run?
Yes, your bib must be visible from the front while on course at all times. Course Marshals are instructed to remove anyone without a bib on course.
Where will I be running?
The course map will be available here. Subject to change.
What are the amenities on course?
There will be Nuun and water at the on course aid stations, as well as water and Nuun available at the finish line.
Can I wear headphones while I run?
We discourage the use of headphones for the safety of the runner and the safety of those around them. If you choose to wear headphones, please leave one out or keep the music low enough to be able to hear directions from course marshals, courtesy calls from other participants and horns or other noises to alert you of risk. If a runner puts themselves or others at risk through an unsafe act that the Board of Directors determine was caused directly or indirectly through the use of the items in question, the race directors reserve the right to disqualify the runner.
Can I run with a stroller?
Please no strollers for this event as all routes are on downtown pathways and strollers would create safety issues.
Can I run with a dog?
We love four legged friends, but dogs are not allowed on course for the Wild Run. Looking for a dog friendly event? Why not register for the Dash of Doom, Calgary’s only evening Halloween event on October 26th. Please contact us at info@runcalgary.com if you have a special need.
What happens at the finish line?
Stick around and enjoy the beautiful autumn vibes and join us for awards and pre-purchased breakfast in Confluence Plaza.
Did you know your bib gets you free entry in the zoo all day?
Is there a time limit for this event?
We will start taking down the start/finish area approximately 2.5 hours after the final race start time.
If you finish after this time, you may not receive an official time.
Is there prizing for this event?
There will be prizing for the top 3 solo finishers in each gender category, as well as the top teams in each category. You can also win prizes for fundraising. There will also be a fundraising prize awarded to the top three individual fundraisers, as well as top fundraising relay team.
Can friends/family watch?
St. Patrick's Island will be open to the public so your friends and family can catch you at the Start/Finish area and on the course.
Where do the funds raised go?
- All donations go to the Wilder Institute/Calgary Zoo. The Wilder Institute/Calgary Zoo has been a well-known community symbol for over 90 years. We host, educate, and inspire a global audience of nearly 1.3 million people every year. Our legacy of taking action to sustain the world’s wild places and contributing to our community’s vibrant cultural fabric has solidified our place in the hearts of the people we care about most – Calgarians
