ABOUT THE RUN
1. Can I run virtually?
a. No, it is a fully on-ground event at a physical location.
2. Who is eligible to participate in Coway Run 2024: Run For Tomorrow (the “Run”)?
a. All citizens and non-citizens residing in Malaysia may participate.
b. Minimum age requirement:
i. 5KM run: 13 years and above as of 22 September 2024
ii. 5KM kids run: between 3 years to 12 years as of 22 September 2024
iii. 10KM run: 16 years and above as of 22 September 2024
iv. 21KM run: 16 years and above as of 22 September 2024
3. Does Coway Run 2024 support a charitable cause?
a. Yes, RM10 from every ticket sold will be contributed to Coway Happy Water Project, an initiative to provide clean drinking water for communities in need.
4. Is Coway Run 2024 a timed run?
a. The 5KM run will not be timed; the 10KM run ends after 2 hours 30 mins; the 21KM run ends after 4 hours 00 mins. The fastest runners to reach the finish line in the 10KM and 21KM runs according to the respective categories will be awarded with prizes.
5. Will I be required to fulfil any COVID-19 safety precautions before the Run?
a. Participants have an option to:
(i) Conduct a self-test the day before the Run (Please refrain from participating if you test positive);
(ii) Wear face masks throughout the event (except during the Run);
(iii) Sanitise your hands from time to time.
6. What is the flag-off time?
a. The flag-off time will be announced soon upon final approval by the relevant authorities.
7. I already have my own insurance plan. Do I still need to purchase Group Personal Accident Insurance with my ticket/s?
a. Yes, this is compulsory, as declared by the Malaysian Sports Commissioner’s Office.
REGISTRATION
1. How can I register for the Run?
a. You can register and purchase tickets here.
2. How do I make payment?
a. After completing the registration process, you will be directed to a payment portal where you can pay by credit card/debit card/e-wallet.
3. How will I know if my online registration is successful?
a. A confirmation email will be sent to your registered email address upon your successful registration.
4. If I cannot make it for the Run, can I get a refund or withdraw/transfer/defer my participation?
a. All tickets purchased are final (non-transferable, non-refundable, and non-deferrable).
b. We will do our best to resolve any issues you may face. If you have any questions, please contact us at cowayrun@coway.com.my.
5. Can I make changes to my personal details after confirmation of my registration?
a. No, you cannot make any changes to your personal details.
b. Please note that the names of participants and apparel sizes are final upon registration and cannot be changed.
COWAY RUN RACE KIT
1. What merchandise will I receive?
a. All participants of Coway Run 2024: Run For Tomorrow will receive a Coway Run Race Kit upon successful registration, which consists of a bag, a Coway Run official t-shirt (measurements are subject to 0.79+/- inch tolerance), a numbered race bib (for 10KM and 21KM run only), a wristband (for 5KM run only) and a medal.
2. When will I receive my Coway Run Race Kit?
a. You will be required to collect your Coway Run Race Kit at WOW Plaza, LaLaport, Kuala Lumpur between 12 September 2024 to 15 September 2024, from 10am - 6pm (“Collection Period”). Coway reserves the right to modify the collection method, location, and timeframe as deemed necessary, and participants will be notified of any changes via email.
b. Coway Run Race Kit can be collected by the registered participant or an authorised representative. The authorised representative is required to present a photocopy of the registered participant's NRIC/Passport and confirmation slip during the Collection Period.
c. Medals will be distributed at the finishing line on the day of the Run.
d. Strictly no collection of Coway Run Race Kit on the Event day and no courier services will be provided should the registered participant or authorised representative fail to collect the Coway Run Race Kit during the Collection Period.
Coway Run Race Kit not collected after the Collection Period will be deemed as unwanted and the organiser may dispose/redistribute them accordingly. No further claims will be entertained.
3. What are the t-shirt sizes and measurements?
a. Please refer to the chart below:
b. What can I do if I have a question that isn’t answered here?
Please email your question(s) to cowayrun@coway.com.my and/or Whatsapp to 010-368 5341 and we will endeavour to respond to you within 48 working hours.
RULES & REGULATIONS
Eligibility and Registration
a. Runners must be registered participants of Coway Run 2024: Run For Tomorrow to receive a Coway Run Race Kit and qualify to win prizes.
b. Coway Run 2024: Run For Tomorrow is open to all citizens and non-citizens residing in Malaysia, aged 3 years old and above as of 22 September 2024.
c. All tickets purchased are final (non-transferable, non-refundable, and non-deferrable).
