FREQUENTLY ASKED QUESTIONS (FAQ)
1. What if I make a mistake while registering online?
Sign into your Race Roster account (www.raceroster.com), open the “Menu” in the upper right corner, and select “edit my profile”. Having difficulty? Email charlotte@loaringphysio.com for assistance.
2. If I am a CAF member, should I use my military email or personal email for this Challenge?
It is better to use your “personal email” for this Challenge as military network security measures may prevent some of the images and links from going through.
3. Can I donate at any time during the Challenge?
Yes! The last day to donate is Monday, December 2, 2024. Donations of $10.00 or greater receive tax receipts. Donate in one of three ways:
- Online: https://raceroster.com/events/2024/94822/loaring-consistency-challenge-2024
- Mail: Cheques only (Loaring Physiotherapy & Health Centre, 13126 Tecumseh Rd E, Tecumseh, ON, N8N 3T6).
- In person: Cash or cheque (Loaring Physiotherapy & Health Centre, 13126 Tecumseh Rd E, Tecumseh, ON, N8N 3T6).
4. What does it mean when I am asked if I’d like to donate “directly to the fundraising organization” or “to my fundraising page”?
100% of all donations go to "Soldier On" at the end of this challenge. When asked this question while donating, Race Roster is trying to determine if you’d like your donation “to appear on your fundraising page” (versus not appearing on your page). Donations that appear on your fundraising page are tallied and eligible for individual and team recognition. If you made a mistake during the donation process, email charlotte@loaringphysio.com and we will correct it!
5. How do I find my personal fundraising page? What is this page used for?
To find your page, open www.raceroster.com and sign in. You can access your personal page via your “Dashboard” or by opening the “Menu” in the upper right corner and selecting “edit my fundraising page”.
Once on your page, feel free to edit it as you wish! You may:
- Add “your story” or reason for taking the Challenge, a profile picture, and any other information you’d like to share. (This is optional.)
- Share your page with others on social media and by email.
6. Do I have to fundraise?
No, fundraising is completely optional.
7. If I want to fundraise for Soldier On, how can I do so?
You may:
- Share “event details” with your friends, family, and coworkers and ask them to donate or support you.
- Share your “personal fundraising page” and ask people to donate to you or to your team.
(Note: When a donation to made to individual who is part of a team, the donation also goes toward the overall team tally!)
8. Why do I have to track my exercise?
Tracking your exercise leads to greater awareness, focus, consistency, and overall success! Your final numbers are also needed for challenge results, rank achievements, and special recognition. Keep your exercise tracking handy! At the end of the Challenge a brief email survey will be sent, and your answers will be used to tabulate results.
9. How do I track my exercise?
Exercise tracking sheets are available here or use a tracking method of your choice. Keep your exercise tracking handy! At the end of the Challenge a brief email survey will be sent, and your answers will be used to tabulate results.
10. What if I miss a day of exercise?
We suggest a $5.00 donation per day missed to be paid at the end of the challenge. (E.g., miss 3 days = $15.00 donation). 100% of donations go to our charity, "Soldier On". Tax receipts are given for donations $10.00 or greater.
11. How can I modify the “RUCK ON” bonus point if I have mobility issues or injuries?
Instead of walking or hiking with your choice of weight, you may:
- Wheel with your choice weight anywhere on you or your wheelchair.
- Water-walk against the resistance of the water.
- Bike with your choice weight on your body or bike.
- Elliptical with your choice weight on your body.
12. What if I am not receiving my daily emails at 05:00hrs?
Check your spam or junk folders. Add charlotte@loaringphysio.com to your contact list. Ensure your email is your personal email (not your military email address). Still not receiving? Please contact charlotte@loaringphysio.com for assistance.
13. How are individual rank achievements calculated?
Your overall Challenge ranking is based on the number of days of exercise completed (out of 30) and the number of bonus points achieved (out of 5).
14. How are team achievements calculated?
Team scores are calculated based on each team members individual Challenge ranking, divided by the number of members on the team.
15. How are top fundraisers recognized?
The top 10 individual and team fundraisers will be publicly recognized. Thank you in advance for your efforts and contributions!
16. When and where will results be shared?
Results will be publicly shared on Wednesday, December 4, 2024 via email, www.loaringconsistencychallenge.com, and www.raceroster.com
17. How do I get my Challenge swag?
Help us donate more to our charity "Soldier On" by picking up your swag after Challenge completion at one of the following locations:
- Loaring Physiotherapy & Health Centre (13126 Tecumseh Rd E, Tecumseh, ON, N8N 3T6) – during regular business hours.
- Loaring Personal Coaching (298 Colonial Dr, Guelph, ON N9L 0G4) - arranged with James Loaring (james@loaring.com).
- 31 CBG Canadian Armed Forces – arranged with your unit.
- Unable to pick-up in person? We will ship at no cost within CAN/USA after Challenge completion!