Fireco Kai Iwi Lakes Triathlon
Refund Policy
Each event has its own refund structure; this is based on the launch day and event day. Based on how long before the event you contact us, what you are entitled to. Options for refunds are 75%, 50% and 25% refund. We never, under no circumstance offer 100% refund.
Once the structure reaches 0% refund, these are the reasons why we will make an exception and issue a 50% refund.
- Unexpected medical problems – We will require a medical certificate
- Injury – This will be depending on the injury. We will require a medical certificate and will then be assessed by the Sport Northland Events team. A refund is not guaranteed.
- Family grievance.
These are some of the reasons why we will not make an exception will not issue a refund.
- Change of mind
- Double booked
- Your friend/family who was running with you is now unavailable
- Coming us of sickness and had no time to train
- Couldn’t organise a babysitter
- Flight/transport got cancelled/delayed
Refund Structure
- 75% Refund – 21th December – 17th January
- 50% Refund – 18th January – 14th February
- 25% Refund – 15th January – 21st March
- 0% Refund – 22nd March till the event day.
