View our holiday hours

New Release | Estimated Read time – 1:22

Why did we make this change?
Due to Governor’s Bill 15, events must disclose the total price, including all service charges required to make the purchase.

In this article, we’re covering:

Where action is NOT needed

Pricing displays on Race Roster

There is no action needed from you regarding any price displays generated by Race Roster. However, if you have included the price in any custom content on Race Roster, such as custom pages, you will want to ensure these are updated.

Where action may be needed

Custom content & external displays

If you display event pricing in places such as an event website, email campaigns, or other places containing custom content, you can now reference the new Single Prominent Pricing List to update your displays!

1. Which areas on Race Roster have been updated?

We have updated Race Roster to ensure all mandatory charges and processing fees are included in the displayed price where charges are shown across event’s within Connecticut.

Updated areas include:

  • Event details page
  • Sub-event selection (in registration flow)
  • Products & merchandise (in registration flow)
  • Gifts/registration codes (in registration flow)
  • Buy as a gift page
  • Series event details page
  • Series sub-event selection (in registration flow)
  • Event store page
  • Event store product listing page
  • Transfers (in registration flow)

The adjusted prices have also been accompanied with a message explaining the inclusion of all charges and fees within the price displayed.

2. Updates to required products

Within the event registration form, the cost of required products will be included in the display price for sub-events. In the merchandise section of registration, the display price for required products will be hidden. Additionally, the label that was previously “required” will now say “included“.

The cost of required paid products will still appear as a separate line item on the registrant’s receipt and in your event reports.

3. New Single Prominent Pricing List

If you display event pricing in places such as:

  • An event website
  • Email campaigns
  • Other places containing custom content

We encourage you to visit the NEW ‘Single Prominent Pricing List’ to view the calculated all inclusive prices for all your sub-events. This will allow you to accurately update your custom content and can be referenced in the future as an overview of pricing totals.

What’s new at Race Roster?

Visit our what’s new page for the most noteworthy Race Roster updates!

Category:

Race Roster

At our core, we are event organizers and athletes serving event organizers and athletes. Race Roster was founded by a group of friends with combined interests in running, technology, and event management. After organizing their own 10K in 2010, it was very apparent that the running industry was in dire need of better technology. Since May of 2012, Race Roster has partnered with over 4,000 organizers to grow, manage and execute on race day!