What’s new
The latest product news and updates for Race Roster all in one place.
New virtual team relay tools
You can now host virtual team relay events using the ASICS Runkeeper™ app and our new team-based result features! Display detailed team results including rankings by team, rankings by leg, custom filters, team finisher certificates, and team result maps for a memorable virtual relay experience. Check out our virtual relay tools article to learn more…
Read moreMore exciting releases...
Now Available: Audio cues using the ASICS Runkeeper™ app
Pre-recorded audio cues are NOW available! Connect with your participants as they track their event using the ASICS Runkeeper™ app. Audio cues can be pre-configured to play at a specific duration, distance, or geolocation, ensuring your cues are heard at exactly the right moment! Want to learn more? Visit our coming soon article for 5…
Read moreParticipant photo uploader tool
Your virtual event may not have an official race photographer to capture the experience, but great photos are still being taken! With our NEW participant photo uploader tool, your participants can now upload their own event photos directly to your event gallery and share them with you and other participants! Check out our article to…
Read moreVirtual challenges
We recently introduced virtual challenges – a NEW virtual event option to further engage your participants. Challenges can be introduced as a standalone virtual event or as an additional category to an existing event, keeping your participants motivated year round! Check out our article to learn more: Introducing virtual challenges to further engage your participants
Read moreFall 2020
Major releases from September 2020 – now
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New virtual team relay tools
You can now host virtual team relay events using the ASICS Runkeeper™ app and our new team-based result features! Display detailed team results including rankings by team, rankings by leg, custom filters, team finisher certificates, and team result maps for a memorable virtual relay experience. Check out our virtual relay tools article to learn more…
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Now Available: Audio cues using the ASICS Runkeeper™ app
Pre-recorded audio cues are NOW available! Connect with your participants as they track their event using the ASICS Runkeeper™ app. Audio cues can be pre-configured to play at a specific duration, distance, or geolocation, ensuring your cues are heard at exactly the right moment! Want to learn more? Visit our coming soon article for 5…
Summer 2020
Major releases from June – September 2020
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Participant photo uploader tool
Your virtual event may not have an official race photographer to capture the experience, but great photos are still being taken! With our NEW participant photo uploader tool, your participants can now upload their own event photos directly to your event gallery and share them with you and other participants! Check out our article to…
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Virtual challenges
We recently introduced virtual challenges – a NEW virtual event option to further engage your participants. Challenges can be introduced as a standalone virtual event or as an additional category to an existing event, keeping your participants motivated year round! Check out our article to learn more: Introducing virtual challenges to further engage your participants
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Disputes & chargebacks dashboard
We’ve recently introduced the ability to track your chargeback disputes, their status, and the details of the participant who initiated the dispute. We built this feature to provide you with more insight and transparency on credit card chargebacks initiated by your participants. Check out our article to learn more: NEW disputes & chargebacks dashboard
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Multi-sport segments & splits for virtual events
We are excited to announce that you can now host virtual triathlons and multi-day challenges using newly added features from our continuously evolving virtual event toolkit. Add multi-sport segments & splits to your virtual event to accept results with various activities from multiple days. Check out our article to learn more: Introducing multi-sport segments & splits…
Spring 2020
Major releases from March – June 2020
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New SMS message tool
Using text messages to communicate is becoming more and more popular for business-to-consumer communications. Brands and other companies have been utilizing text messages to ensure their customers receive important and timely information. According to research completed by Rebrandly, SMS open rates are nearly 5x higher than email. Now you can take advantage of this effective communication channel to directly…
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NEW additions to the inventory management tool
Bulk uploading We released a NEW bulk uploading feature to the inventory management tool, making it seamless to upload multiple inventory items all at once. When viewing your equipment, you will find a ‘bulk upload’ button next to the ‘add equipment item’ button. Download our .XLS template to help you enter your inventory data correctly. Once complete,…
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Coming Soon: Enhancements to the virtual event experience
Race Roster and the ASICS Runkeeper™ app are taking the virtual event experience another step further. Our goal is to help you deliver an end-to-end virtual event experience to your participants like no other. These enhancements will allow you to send your participants directly to your event’s ‘start run’ page on the ASICS Runkeeper™ app.…
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Virtual event toolkit enhancements
Our virtual event toolkit is quickly evolving! We have introduced additional features to help you enhance your participant experience, make your virtual results page shine, and offer more exposure for your sponsors. Read on to learn more about the enhancements that are now available to you and your virtual event team.
Winter 2020
Major releases from December 2019 – March 2020
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Virtual event toolkit
We value our customers immensely, which is why the entire Race Roster team is working hard to support you during this challenging time. We have just released a NEW virtual event toolkit to help you quickly and easily transition your event into a memorable virtual experience.
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Self-service team switching for your participants
With a large selection of teams to choose from, often having similar names, we understand how participants may end up accidentally selecting the wrong team. It happens to the best of us. We also understand that having to reach out for help can be time consuming – for both you and your participants. Prepare to…
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Inventory Update: GPS & Agenda View
The inventory management tool is quickly expanding. We’ve recently released two enhancements, the agenda view and new GPS capabilities, to further support you in keeping track of your upcoming reservations and streamlining the equipment setup process.
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Registration Question Enhancements
We’ve made some enhancements to the registration questions tool, designed to save you time and streamline the set-up of your registration questions. You are now able to import registration question choices in bulk, saving you from manually entering a long list of options. In addition, you can now specify start and end dates for your…
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Alphanumeric bibs
We’ve recently introduced alphanumeric bibs, giving you the ability to include numbers, letters, dashes, and underscores on participant bibs. There are many ways you can make use of alphanumeric bibs, and we’ve shared a few ideas to get you started in our latest article.
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Inventory Management Tool
We’ve introduced an inventory management tool to help you keep track of your event equipment with ease. Simply upload the items you have in your warehouse, garage, or basement, and keep track of where each item is going, when you’ll need it, where you’ve stored it, and how it’s holding up…
Fall 2019
Major releases from September – December 2019
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New Duplicate Registration Warning
We have introduced a duplicate registration warning for participants who may be trying to register for your event a second time. Read on to learn why we are confident this new feature will help reduce accidental sign-ups and save you time on refunds.
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Check-in display customization
We’ve recently added the ability to customize your Onsite check-in display. By having control over what’s displayed, you can ensure only relevant information is shown, allowing you to provide a speedy and flawless check-in process for your participants. Learn more about how you can leverage this feature to enhance the participant check-in experience.
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New sorting & display functionality for fundraising organizations
Having the flexibility to sort your fundraising partners allows you to take control over how they are presented to your donors and participants. You now have the power to sort your fundraising organizations in the order of your choice, or alphabetically with the option to highlight specific organizations using the new ‘featured’ functionality. Learn more…
Summer 2019
Major releases from June - September 2019
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Introducing saveable filtered views for your events overview page
We’ve recently introduced the ability to save your preferred sorting and filtering configurations as filtered views on your events overview page. Save even more time by setting your favorite filtered view as your default view. Read on to learn more.
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Highlight your sponsors with our latest sponsorship tool additions
We’re excited to introduce the ability to highlight your sponsors by displaying them in the new dedicated sponsors section on your event details page. Now you can create more awareness for your sponsors and direct page visitors to their website by setting their name or logo as a link. Another new feature of the sponsorship…
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New participant store
Offering event products to participants is a key component of many events. Having the ability to offer products both during registration and post-registration ensures your participants will be able to get the items they need at any time.
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New events overview page
Organization is an essential component of creating a successful event. Up until now, you’ve been using the “my events” page to view all of your events and the “real-time events overview” page to track their individual progress. These two beneficial pages have combined forces to bring you the new events overview page, fusing together the best of…
Spring 2019
Major releases from March - June 2019
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Individual donations per registrant
Participants love to support causes they feel strongly about, and a convenient way to offer their support is by donating during event registration. We know that a large number of registrations contain more than one participant, which is why we’ve added the ability for each registrant to make a separate donation during registration. To learn…
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New release: learn more about your new event organizer menu
To better understand the features of our new event organizer menu, we’ve put together this resource page where you can quickly review the changes we’ve made, and learn more about why we made them. We’re confident that these changes will help you navigate your dashboard more efficiently, saving you valuable time! Read on to learn more.
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