What’s new
The latest product news and updates for Race Roster all in one place.
Restrict event registrations by location
As event organizers, it is often our goal to deliver the experience of our events to as many people as possible. However, with COVID-19 restrictions and various other challenges that have arisen, we may find ourselves needing to limit our events to specific locations. Our new location limit feature makes it incredibly easy to restrict…
Read moreMore exciting releases...
New configuration settings for staff members with full access
We’ve recently introduced a number of new configuration settings, giving you more control over your event settings. Read on to find out which configuration settings are now available to staff members with full access…
Read moreResults updates
Great experiences don’t end at the finish line. We believe the result-viewing experience is just as important as every other step in the participant journey. To help you display more valuable content on your results page, we’ve added a variety of merge tag options to your ‘display messages’ and ‘finisher certificates’. We’ve also made a few additions that will save more of your valuable time…
Read moreMore waiver additions: Collect signatures from any participant with an unsigned waiver
Our latest waiver tool enhancements grant you even more flexibility when it comes to collecting signatures. With our previous release, you could collect waiver signatures from participants registered by someone else. Now, you are able to collect waiver signatures from any participant! Learn more about our latest enhancements to the waiver tool.
Read moreSpring 2021
Major releases from March 2021 – now
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Restrict event registrations by location
As event organizers, it is often our goal to deliver the experience of our events to as many people as possible. However, with COVID-19 restrictions and various other challenges that have arisen, we may find ourselves needing to limit our events to specific locations. Our new location limit feature makes it incredibly easy to restrict…
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New configuration settings for staff members with full access
We’ve recently introduced a number of new configuration settings, giving you more control over your event settings. Read on to find out which configuration settings are now available to staff members with full access…
Winter 2020/2021
Major releases from December 2020 – now
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Results updates
Great experiences don’t end at the finish line. We believe the result-viewing experience is just as important as every other step in the participant journey. To help you display more valuable content on your results page, we’ve added a variety of merge tag options to your ‘display messages’ and ‘finisher certificates’. We’ve also made a few additions that will save more of your valuable time…
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More waiver additions: Collect signatures from any participant with an unsigned waiver
Our latest waiver tool enhancements grant you even more flexibility when it comes to collecting signatures. With our previous release, you could collect waiver signatures from participants registered by someone else. Now, you are able to collect waiver signatures from any participant! Learn more about our latest enhancements to the waiver tool.
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Photo gallery updates
They say a picture is worth a thousand words, and with our latest update, a picture could also be worth a contest prize! Our photo gallery feature has been enhanced to provide a great user experience to your viewers and allow you to bring your event gallery into the spotlight. Check out our article to…
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Waiver additions: Collect signatures from participants registered by someone else
We often see people completing a registration for someone else, or participants who are registering themselves and multiple other people in one transaction. This makes registering other people a quick and seamless process, but may result in some challenges if you require each participant to sign their own waiver. To solve this, we have introduced the…
Fall 2020
Major releases from September 2020 – December 20, 2020
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Digital medals
Digital medals allow you to provide your participants with a commemorative keepsake they can hold onto for a lifetime. Simply upload your custom medal design and award it to your participants upon completed segments or a finished race. The choice is yours. Either way, digital medals are a great addition to any participant’s trophy case.…
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Participant dashboard messages
Communication is key when connecting with your participants, which is why the Race Roster platform provides you with a variety of communication tools. Previously, you could reach your audience through custom emails, SMS messages, or through pre-recorded audio cues. We’ve recently added another great method to our list of communication tools to help you deliver the right message…
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New virtual team relay tools
You can now host virtual team relay events using the ASICS Runkeeper™ app and our new team-based result features! Display detailed team results including rankings by team, rankings by leg, custom filters, team finisher certificates, and team result maps for a memorable virtual relay experience. Check out our virtual relay tools article to learn more…
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Now Available: Audio cues using the ASICS Runkeeper™ app
Pre-recorded audio cues are NOW available! Connect with your participants as they track their event using the ASICS Runkeeper™ app. Audio cues can be pre-configured to play at a specific duration, distance, or geolocation, ensuring your cues are heard at exactly the right moment! Want to learn more? Visit our coming soon article for 5…
Summer 2020
Major releases from June – September 2020
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Participant photo uploader tool
Your virtual event may not have an official race photographer to capture the experience, but great photos are still being taken! With our NEW participant photo uploader tool, your participants can now upload their own event photos directly to your event gallery and share them with you and other participants! Check out our article to…
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Virtual challenges
We recently introduced virtual challenges – a NEW virtual event option to further engage your participants. Challenges can be introduced as a standalone virtual event or as an additional category to an existing event, keeping your participants motivated year round! Check out our article to learn more: Introducing virtual challenges to further engage your participants
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Disputes & chargebacks dashboard
We’ve recently introduced the ability to track your chargeback disputes, their status, and the details of the participant who initiated the dispute. We built this feature to provide you with more insight and transparency on credit card chargebacks initiated by your participants. Check out our article to learn more: NEW disputes & chargebacks dashboard
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Multi-sport segments & splits for virtual events
We are excited to announce that you can now host virtual triathlons and multi-day challenges using newly added features from our continuously evolving virtual event toolkit. Add multi-sport segments & splits to your virtual event to accept results with various activities from multiple days. Check out our article to learn more: Introducing multi-sport segments & splits…
Spring 2020
Major releases from March – June 2020
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New SMS message tool
Using text messages to communicate is becoming more and more popular for business-to-consumer communications. Brands and other companies have been utilizing text messages to ensure their customers receive important and timely information. According to research completed by Rebrandly, SMS open rates are nearly 5x higher than email. Now you can take advantage of this effective communication channel to directly…
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NEW additions to the inventory management tool
Bulk uploading We released a NEW bulk uploading feature to the inventory management tool, making it seamless to upload multiple inventory items all at once. When viewing your equipment, you will find a ‘bulk upload’ button next to the ‘add equipment item’ button. Download our .XLS template to help you enter your inventory data correctly. Once complete,…
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Coming Soon: Enhancements to the virtual event experience
Race Roster and the ASICS Runkeeper™ app are taking the virtual event experience another step further. Our goal is to help you deliver an end-to-end virtual event experience to your participants like no other. These enhancements will allow you to send your participants directly to your event’s ‘start run’ page on the ASICS Runkeeper™ app.…
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Virtual event toolkit enhancements
Our virtual event toolkit is quickly evolving! We have introduced additional features to help you enhance your participant experience, make your virtual results page shine, and offer more exposure for your sponsors. Read on to learn more about the enhancements that are now available to you and your virtual event team.
Winter 2019/2020
Major releases from December 2019 – March 2020
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Virtual event toolkit
We value our customers immensely, which is why the entire Race Roster team is working hard to support you during this challenging time. We have just released a NEW virtual event toolkit to help you quickly and easily transition your event into a memorable virtual experience.
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Self-service team switching for your participants
With a large selection of teams to choose from, often having similar names, we understand how participants may end up accidentally selecting the wrong team. It happens to the best of us. We also understand that having to reach out for help can be time consuming – for both you and your participants. Prepare to…
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Inventory Update: GPS & Agenda View
The inventory management tool is quickly expanding. We’ve recently released two enhancements, the agenda view and new GPS capabilities, to further support you in keeping track of your upcoming reservations and streamlining the equipment setup process.
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Registration Question Enhancements
We’ve made some enhancements to the registration questions tool, designed to save you time and streamline the set-up of your registration questions. You are now able to import registration question choices in bulk, saving you from manually entering a long list of options. In addition, you can now specify start and end dates for your…
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Alphanumeric bibs
We’ve recently introduced alphanumeric bibs, giving you the ability to include numbers, letters, dashes, and underscores on participant bibs. There are many ways you can make use of alphanumeric bibs, and we’ve shared a few ideas to get you started in our latest article.
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Inventory Management Tool
We’ve introduced an inventory management tool to help you keep track of your event equipment with ease. Simply upload the items you have in your warehouse, garage, or basement, and keep track of where each item is going, when you’ll need it, where you’ve stored it, and how it’s holding up…
You’re all caught up on the latest and greatest
If you’re looking for the finer details, check out our releases
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