Registration & secure paymentsOptimize registration with a mobile friendly form that is fully secure and compliant. Make use of conditional questions to reduce the length of your form and tailor your customer experience.
Participant & team managementWe make managing your participants easy. Update registration details, manage team associations, and resource our incredible customer success team any time you need help making edits.
Merchandise salesSell products before and after registration, track inventory and offer special promotions. Our store technology allows you to customize the pricing, communicate with purchasers about shipping, and upload images that will go a long way towards selling your merchandise.
Reporting & analyticsConnect with your participant data through detailed reporting, custom analytics, and real-time overviews. Our demographic reports, and location heat mapping will assist in your targeted marketing efforts.
Refunds & transfersAccommodate changes with participant initiated transfers and an easy to use refund tool. This functionality allows you to offer upgrades, downgrades, person to person exchanges, and a full or partial refund when it makes sense.
The platform is simple and highly functional geared to not only the Race Director’s needs but the customers. I wish we’d found you years ago. What a breath of fresh air. Thanks!
We have loved working with Race Roster… The simple dashboard is used weekly in progress meetings to keep us on track and up to date on registration numbers and fundraising. I especially like that we can easily compare our numbers to previous years by toggling to the old race dashboards and that you can search for a particular runner easily to adjust their information if need be.
Frequently asked questions
Yes, Race Roster allows you to incorporate your brand into the registration process. This includes your logo, color scheme and of course any unique additional details like your course map, or image of your finisher t-shirt.
In addition to template reports, our custom queries features invites you to run and evaluate reports that are unique to your event.
Absolutely. Our product and store tools allow for purchases during sign up or at any point after registration.
Yes, our Event Overview Dashboard displays each event’s revenue, number of participants and how many registered today, this week, and this month.
Yes. Quicky message your participants and make them feel special by personalizing the campaign with over 15 merge tags to pull from.
Yes. You set the parameters of the transfer tool in your settings, then participants can upgrade, downgrade, or transfer to another person on their own. There is an option to charge for this service, creating a new revenue stream for your event.