June 27th, 2019

New Releases

Event Organizer > Payment Information 
The Payment profile status has been added to the payment info page.

Event Organizer > RegShield
TicketGuardian has rebranded under a new name, RegShield.The name has been updated across the platform.

Event Organizer > Promo Codes 
We now have the ability to edit promo codes that were originally added as part of a group.

Event Organizer > Promo Codes 
Promo Codes no longer need a start and end date.

Event Organizer > Metrics > Events Overview 
We have released the Events Overview page. You can see updates of your events in real time, update event statuses, duplicate, and see your live, draft/demo, and past events all in one area.

Bug Fixes

Event Organizer > Registration Questions 
The registration questions reorder modal had a display issue > FIxed

Fundraising > Charity Tax Receipts 
Charity tax receipts were not pulling in the custom messaging in the charity tax receipt email > Fixed.

Event Organizer > My Events
When trying to go to the Draft/Demo section of My Events you would error out > Fixed.

Event Organizer > Invoices 
Invoices from the payment link were not showing item descriptions although the pdf is rendering the item description without any issues > Fixed.

June 24th, 2019

Feature Releases

Event Organizer > Event Page Settings 
We have renamed the “Additional Event Details” feature to “Event Page Settings”. With the name change comes the ability to reorder and hide sections from the event details page. You are still able to add additional event details, the countdown clocks, and custom content in this section.

Onsite > Check-in 
During check-in, your cursor will automatically populate the bib number field if there is no bib assigned. If there is a bib number assigned, the cursor will populate the check-in by field.

Email Campaigns >
We have added some new triggers for bundles and promo codes. For Bundles, we have the ability to specify which registrants that are/are not bundled. For Promo Codes, we have the ability to reach out specifying which used/not used promo code (typed out – exact match).


Event Details > Fundraising Leaderboard 
The “Donate Now” button was three different sizes > Fixed

Event Organizer > Refund Tool
There was a display issue with the refund modal > Fixed.

Event Details > Confirm Registration 
Confirm registration on the event details page was not working on mobile devices > Fixed.

June 20th, 2019

Feature Releases

Fundraising > Donation Report 
Donation report now contains donor messages which can be downloaded.

Registration > Registration Questions 
We have disabled the ability to auto-fill answers for additional questions.

Event Organizer > Go Live 
The Go live email now contains the URL to the event details page.

Event Organizer > Branding 
We now provide dimensions for the Event Logo. 400 x 400 pixels.

Event Details > Donations
You can do test transactions for general donations without a payment profile when the event is in demo mode (like test registration transactions).

Registration > Checkout 
The Registration checkout page has updated for free transactions creating an, even more, user-friendly experience.

Event Organizer > Email Campaigns 
We have changed the copy from “reply to” to “enable an alternate reply to email address”.


Club Organizer Dashboard > Packages > Promo Codes 
The Promo code form was not saving/working > Fixed.

Event Organizer > Duplication
During event duplication, conditions for custom validation for registration questions were not carrying over to the new event > Fixed.

Event Organizer > Financials and Reporting 
Transaction fees were not being exported during the downloads of any registration transaction reports > Fixed.

June 2nd, 2019

Feature Releases

Event Details > Confirmation Look-Up
We are now able to hide the sub-event column on the public facing participant list/search pages. 

Event Dashboard > Donations
The progress chart end date for donations will be the last transaction date (if applicable).

June 1st, 2019

Feature Releases

Event Organizer Dashboard
Our Event Organizer Menu has been updated!

May 16th, 2019

Feature Releases

Event Organizer Dashboard > Promo Codes
Promo Codes can no longer be called “Test” or “Free”.

Event Organizer Dashboard > Participant List > Participant Edit
When editing a participant’s product from the edit modal in the participant list, product items could be NoneFree or Purchased. We have removed the option None.

May 5th, 2019

Feature Releases

Registration > Donation 
We now have a per registrant donation feature. This allows each registrant in the transaction to make a donation.

Event Organizer Dashboard > Fundraising Settings
Charity Achievements are available for all events to use.

Event Organizer Dashboard > Access Codes
When applying an access code to a specific sub-event you are able to prevent the registrant from registering to another sub-event.

April 16th, 2019

Feature Releases

Event Organizer Dashboard >
Introducing the updated drop-down selector. Your active events are now organized in chronological order and your past events are listed in alphabetical order and sub-categorized chronologically or (EID).

Event Organizer Dashboard > Financials & Reporting > Refund Tool
Copy edits have been made to the Refund Tool making it clearer on what the participant is being refunded. Moreover, there have been functionality improvements to the tool as well. 

Event Details > Bib Look Up
We have a new feature called the Bib Look Up Tool and it’s beautiful. It does not display on the event details page, it comes with a link. You will have to create a button.

April 11th, 2019

Feature Releases

Welcome Page
The Releases page has been added to the bottom of the Welcome page.


Registration > Post-Registration Store
There was an alignment issue with receipts > Fixed.

April 10th, 2019

Feature Releases

Registration > Donation
When selecting “Other” as a donation amount, the box to enter your amount is now empty by default.

Event Organizer Dashboard > Pricing
We added the name of the sub-events when reordering the pricing

Event Organizer Dashboard > Donor Data > Donation Report
A select all button has been added to the donation report. This allows the charity coordinator to issue receipts if the charity was approved at a later time.


Event Organizer Dashboard > Participant List > Export to file
When exporting the participant list uncommon characters were added to the file > Fixed.

April 8th, 2019

Feature Releases

Event Organizer Dashboard > Payment Profiles
GBP (British Pounds) Payment Profiles can now be processed via Stripe.

Participant Dashboard
We have cleaned up the display of the Participant Dashboard


Event Details Page > Individual Pledge Page
Event organizers were unable to save any edits to a participant’s fundraising page > Fixed.