Releases

April 22nd, 2020

Feature Releases

Event Organizer > Registration Questions
Registration questions can now be hidden in the registration flow and editable/viewable on the Participant Dashboard.

Event Organizer > Transfers
Registrants can now transfer into a locked a sub-event.

Event Organizer > Access Code
You can now edit an access code in a group while keeping the edited code within the group.

Event Organizer > Payment Information
The copy has been updated if you select the check option. We have added copy clarifying the $200.00 minimum threshold for payouts.

Event Organizer > Financials & Reporting
There is now a display notice for any amount owing to an account balance.

Event Organizer > Fundraising
When creating a fundraising organization, Google Address will autocomplete the address on that form.

System Generated Emails > Fundraising
We have updated the copy of the subject line and have changed the reply-to to email to the donor’s email.

April 14th, 2020

Feature Releases

Event Organizer > Registration
We can now restrict users to register for an event based on the country of their address. Control traffic to your local and international pages or limit where your participants come from.

Event Organizer > Registration questions
Event Organizers can now give the ability for registrants to add an option for a question during registration.

Event Organizer > Team management
Team categories can now be edited by the Event Organizer.

Event Organizer > Edit participant
We have moved the Issue Refund button and Status toggle to the top of the modal to limit scrolling.

Event Organizer > My Financial Summary
Event Organizers now have the option to ‘include inactive participants’ in a report.

Event Organizer > Products
We have added the product availability date to the product summary page.

Event Organizer > Financials & reporting
There is now an export button for both transfer requests table and transfers report table.

Participant > Dashboard
There is now a pop-up window alerting you that you are leaving the page without saving and your information will not be saved.

Participant > Welcome Page
We have added a search bar to the welcome page for users to search for their past registrations.

Event Details > Bib lookup
There is now a page refresh option for this page. When enabled, if the page remains static after a participant searches their bib number, the page will then automatically reload.

Registration > Confirmation Receipt
Event Organizers now have the option to display dates on the confirmation email, confirmation receipt, and Apple Wallet cards. Moreover, if the event is a multi-day event, you have the option to display all dates on the above items.

April 6th, 2020

Feature Releases

Event Organizer > Virtual Events
Runkeeper has been added to the drop-down if the app has been enabled.

Participant Dashboard > Registration
We have added a “Start virtual run” button to the participant dashboard if the event is associated with Runkeeper.

Event Organizer > Pricing
After applying a pricing strategy to a sub-event, a pop-up modal will appear asking if you would like to make the sub-event visible.

Event Organizer > Metrics
Demographic data for Participants By City/Region/Country can now be exported.

Event Organizer > Director Access & Settings
Event Organizers can resend Director access claim emails.

Event Organizer > Director Access & Settings
We can now delete and remove multiple directors at once.

Event Dashboard > Teams
Event Organizers can now bulk upload teams to their event. This allows the user to import multiple teams in one session.

Event Dashboard > Teams
The “Join Team” link has been added to the Teams table of the Event Dashboard allowing Event Organizers to share and send team links to team captains.

Event Details > Registration
Users looking to register for an event that has no visible sub-events will now be redirected to the Event details page or to contact support.

Event Details > Registration
The estimated cost of a subsidized gift will now appear after checking off, subsidize a portion of the gift cost.

April 1st, 2020

Feature Releases

Event Organizer > Results
We have released our Virtual Toolkit. This gives event organizers the option to allow participants to upload their virtual finishing times.

Event Organizer > Results
With the ASICS Runkeeper™ app, virtual runners can send and post their virtual finishing times to Race Roster.

Event Organizer > Sponsors
Sponsor headers can now be used when grouping events.

Event Organizer > Sponsors
We have added a field to the sponsors section that indicates the date that the event has received payment from the sponsors.

Event Organizer > Financials and Reporting
We have released the Event balance top-up tool allowing. This allows event organizers to add funds to their event’s account balance.

Event Organizer > Bib Assignment
Bib ranges are no longer mandatory for all sub-events when enabling automatic bib assignment.

Event Organizer > Gifts
The purchased gift codes table on the gift settings page can now be exported.

Event Organizer > Registration Questions
The character limit has been increased for both the questions and the options.

Participant Dashboard > Teams
Team Creators can now remove participants from teams.

Event Organizer > Fundraising
Thank you page settings can now be overridden by the fundraising organization. This thank you page appears to the user after they make a donation.

Event Details > Fundraising
The charity name header on a donation page is now editable.

Event Organizer > Director Access & Settings
Directors can now add multiple members to an event with the same permissions.

Fundraising > Charity Tax Receipts
We have added translations to the thank you message for the charity tax receipt.

March 26th, 2020

Feature Releases

New Releases

Event Organizer > Email Campaigns
We have added two virtual run templates to the Email Campaign tool.

Welcome Page > Registration
By default, we now display all of your registrations.

Event Organizer > Registration Questions
The date of birth can now be removed from Canadian events.

Participant Dashboard > Edit Registration
Registration questions will properly translate based on the location of the user.

March 23rd, 2020

Feature Releases

Event Organizer > Sub-events
We have updated the ability to make a sub-event hidden on the Event details page. Furthermore, you can now hide the sub-event on a series page.

Event Organizer > Email Campaigns
There is now a new merge tag ‘Join Team URL’ merge tag.

Event Organizer > Promo Codes
In the Promo Codes overview section, we have added an expired badge to the status column indicating the status of the code.

Event Organizer > Invoice
We now use the registration open date as the default start date for the Invoice Report.

Event Organizer > Sub-events
We have added a date field to the sub-event section.

Participant Dashboard > Teams
Team Captains can now disable new team member notifications.

March 12th, 2020

Feature Releases

Participant > Dashboard
We have updated the Participant Dashboard.

Event Organizer > Line Items
You can now add 3 digits after the decimal point.

Event Organizer > Fundraising
For tax receipts, signatures are now required for all Canadian Fundraising Organizations.

Event Details > Menu
There is now a Translate section on the menu allowing the user to pick which language they prefer.

March 6th, 2020

Feature Releases

System Generated Emails > Registration
Team Captains now receive a notification when someone joins their team.

Event Organizer > Data Events
The bulk import tool is now available for Data Events.

Event Organizer > Transfers
You can initiate a transfer to a participant no matter the status of the event as an Event Organizer. This allows participants to continue with a transfer past the transfer end date and the registration end date.

Event Organizer > Onsite
Previously, when editing a bib, the participant is un-checked in. You can now edit bib numbers on checked-in participants without unchecking them.

Event Organizer > Post-Registration Store
We can now display the inventory of a product in the post-registration store.

Registration > Series
We have added the “already registered warning banner” to the series page. It will display if you have registered for any event within the series.

Event Organizer > Bib Assignments
When manually uploading bibs with the bib upload tool, you can overwrite pre-assigned bib numbers.

Registration > Transfers
When transferring into a new sub-event, the new sub-event will be pre-selected during the registration process.

Event Organizer > Sub-events
We now have a feature that allows the Event Organizer to group ungrouped sub-events.

March 4th, 2020

Feature Releases

Event Organizer > Fundraising
Donation Source has been added to the Donation Report.

Event Organizer > Gifting
We have added Redeemer Name and Email to the Purchase Gift Codes report.

Event Organizer > Email Campaigns
We now have a “Registered By” trigger. This trigger will allow you to send campaigns to participants that were registered by someone else.

Event Organizer > Teams
There is now a Save & Add Another team button in the team management section. Allowing organizers to create multiple teams.

February 25th, 2020

Feature Releases

Event Organizer > Email Campaigns
We can now send campaigns based on store transactions.

Event Organizer > Products
After creating a new product, the product will be listed at the bottom of the products overview page.

Event Organizer > Pricing Strategies
We have added a progress bar across the top of the pricing blocks with the progress staying over the current block. It gives a quick way to see the number of participants that are in the strategy and a more visual way of knowing when it will go to the next block.

Event Organizer > Team Settings
We have added the “Allow members to switch teams after registration” field to the team settings page.

Event Organizer > Transfers
We have added copy to the bottom of the transfer settings page, “please be aware that your transfer end date is after the event registration close date. Transfers will still be valid after registration close” if your transfer end date is after the registration close date.

Event Organizer > Dashboard
When exporting teams you can now export the total amount raised for teams.

Event Details > Teams
Team Category can now be displayed on the View Teams section of the Event Details page.

February 19th, 2020

Feature Releases

Event Organizer > Dashboard
Financial summaries were based on the first participant transaction record, however, a gift purchase could be done beforehand. With that being said, the default dates on the Financials dashboard are now based on the first transaction.

Event Organizer > Participant Data
We have added “Is a Team Captain” as a field on the participant list and participant report.

Event Organizer > Email campaigns
We have added more data for merge tags for test campaigns if a participant is not selected.

Promoter > Dashboard
We notify users on the promoter dashboard if they do not have any banking information. We determine the currency based on their affiliate transactions. If the promoter does not have any affiliate transactions, we would show a banner that would include USD as the default currency, confusing CAD and GBP promoters. If the user does not have any affiliate transactions, we do not show the message on the promoter dashboard.

February 13th, 2020

Feature Releases

Gifts > Purchasing
The Thank You page for gift purchases has been visually updated.

Event Organizer > Pricing
We have added a green badge labeled “Free” when a pricing strategy is checked-off as free.

Event Details > Fundraising
On the general fundraising organization’s page, we have added a link to the organization’s website.

Event Organizer > Teams
When adding team members to the team we now show the number of spots available and the maximum number of spots.

February 10th, 2020

Feature Releases

Event Organizer > Dashboard
We renamed the Heat Map to the Participant Density Map.

Registration > Confirmation Receipt
Removing event dates from appearing on the confirmation receipt in configuration will also remove the event dates on the Apple Wallet confirmation receipt.

February 3rd, 2020

Feature Releases

Event Organizer > Event Creation
We have just released Data Events. Data Events are similar to our standard registration pages, however, they do not collect registrations. These events are used to store data for timing purposes or year-over-year metrics. Like our standard events, Data Events come with all the features and tools that you can utilize on the Event Organizer Dashboard.

Onsite > Registration
The Helpful Commands for setting up a payment pad have been moved to the Payment Pads overview page.

Event Organizer > Payment Profile
We have added a link to the bottom of USD Payment Profiles: learn more about IRS Form W-9.

January 24th, 2020

Feature Releases

Event Organizer > Bib Assignments
Alphanumeric bibs have been released to all event organizers. This allows the Event Organizer or Timer to assign bibs containing both letters and numbers.

Registration > Series
We have added non-binary and prefer not to disclose to the gender field for Series registration.

January 16th, 2020

Feature Releases

Event Organizer > Social Media & Analytics
We have added a Cross-domain tracking URL section. This makes it possible for Google Analytics to see sessions on two related sites as a single session and track users from multiple sites.

Event Organizer > Sub-events
The default settings for grouped sub-events are now automatically open. Before you had to toggle to see group settings.

January 14th, 2020

Feature Releases

Event Organizer > Bib Assignments
The automatic bib assignment toggle has been added to the bib assignments page. Enabling this will automatically assign the next bib number to registrants as they register online (via Race Roster) or onsite (via the onsite kiosk app).

Event Organizer > Fundraising
We have added the estimated payout arrival date to the Fundraising Payout page.

Series > Registration
You can now expand the waiver when registering for a series.

January 8th, 2020

Feature Releases

Event Organizer > Products
We have implemented purchase availability dates for Products. By configuring this option you are able to add a time frame in which participants can purchase a product. This will allow you to set a cut-off date for specific products.

Event Organizer > Payouts
If an Event is on Payment hold the Charity can receive payouts if the charity has it’s own approved payment profile.

Event Organizer > Dashboard
We have updated the copy for when an event has Bundles. On the dashboard, it will now display *Registration numbers include individual and bundle registrations. The parent bundle sub-events are listed below.

Event Organizer > Campaigns
The BETA banner has been removed from the Email Campaign tool.

Event Organizer > Campaigns
When testing campaigns to include data from one of your participants, you will be only to select active participants.

Event Organizer > Campaigns
Delayed Campaigns will now look at the lasted template before sending it.

Registration > Series
We have updated the Waiver page during the series registration flow.

Event Organizer > Line Items
We have implemented a new design for our Line Items and Taxes feature.

Registration > Event Details
The Cookie Manager Centre banner has been implemented on the Event Details page and our website.

Participant Dashboard > Registrations
We have added a claim widget to the Participant Dashboard.

January 2nd, 2020

Feature Releases

Event Organizer > Fundraising
We have released the ability to turn on mandatory donations for events. By toggling on this feature you are able to set the minimum donation amount. If the user does select the minimum donation amount they cannot continue through the registration process. Moreover, during the initial set-up, you can decide if the required donation is for the entire registration or for each registrant (for when there is more than one registrant in the transaction).

Event Organizer > Access Codes
When exporting your list of access codes, the file will contain the full access code link for each respective code.

Onsite > Check-in
Event Information can now be displayed on the check-in modal.

Event Organizer > Branding
We have updated our branding settings page with new image editors.