Releases

July 31st, 2020

Feature Releases

Event Organizer > Email Campaigns
When initiating a test campaign, we have disabled the send button once it has been clicked (once) preventing a double submit.

Event Organizer > Financials & Reporting
On the Refund Report, we have added a note to refunds that were processed by RegShield. Moving forward, you will see the “refund was initiated by RegShield/TG” in order to help with any confusion on who initiated a refund.

Event Organizer > Email Campaigns
Our Runkeeper Template has been updated to include additional instructions and how to connect and use external devices.

Event Organizer > Participant List
We have added an input that allows you to filter down the list of selectable fields for finding the ones you want more easily.

Event Organizer > Store
There is now a button that links back to the products page from the store settings.

Event Organizer > Team Settings
Our Team Settings page has been cerberized.

Event Organizer > Financials and Reporting
The Transfer Status page has been cerberized.

July 21st, 2020

Feature Releases

Event Organizer > Financials & Reporting
Our Dispute & Chargeback feature is now live. You can now view a dispute report and see which cases you have won, lost, or currently pending, along with other important details.

Event Organizer > Fundraising
If there is a close date on the charity, we now display the close date underneath the Fundraising Organization name.

Event Organizer > Custom Lists
You can now show/hide the “raised” column on public-facing lists.

Participant > Dashboard
Copy adjustments have been made to the Virtual Run section. To add your event to the ASICS Runkeeper app™ the button is now titled “Connect to my app”. We have also included an information boxℹ︎for more instructions on how to track your run.

Participant > Dashboard
Non-participant team leaders can now access the Participant Dashboard for the relevant event. Additionally, it will hide the “Registration details” tab on the participant’s dashboard if that tab has no content.

Event Details > Donations
When team donations are disabled, users can now donate to a member of the team from their team page.

Registration > Register
When selecting a preferred charity during registration, only the charities that are marked as “Show in registration” are listed, even if their “Visibility” is on. We now show all visible charities as preferred charity options, regardless of their “Show in registration” setting.

July 14th, 2020

Feature Releases

Event Organizer > Email Campaigns
We have added the triggers “Inactive” and “Deferral”. This allows you to send campaigns to inactive and/or deferred participants.

Event Organizer > Bib Assignments
The Bib Upload Tool page has been Cerberized.

Event Organizer > Age/Group Discounts
Descriptors of each discount have been updated to include more data to help distinguish each discount if multiple are created.

Event Organizer > Fundraising
“Date registered” has been added as a default column to the Fundraiser List.

Participant > Welcome Page
Past events are now sorted in chronological order from the most recent event to the oldest event.

July 2nd, 2020

Feature Releases

Event Organizer > Participant List
We now provide the option to filter the participant list to view participants within a payout date range.

Event Organizer > Donation Report
A new column has been added to the Donation Report: Donor participant ID.

Event Organizer > Transfers
The Transfers settings page has been Cerberized.

June 23rd, 2020

Feature Releases

Registration > Donation
The red asterisk has been removed from the Donation step. It will only appear if mandatory donations have been enabled.

Event Organizer > Promo Codes
Unredeemed Promo Codes can now be deleted.

Event Organizer > Volunteer Settings
Volunteer Questions page has been cerberized.

June 17th, 2020

Feature Releases

Event Organizer > Event Page Settings
Your Apple Music or Spotify playlist can be embedded into your Event Details page. In the custom content block, you can now select a type: Custom Block, Spotify Playlist, and Apple Playlist. After selecting one of the playlist types, paste the link to your playlist and your playlist will be displayed on the event details page.

Event Organizer > Pricing
We have added spots taken to the summary for Schedule Pricing. This allows the user to see how many spots were purchased during that time period.

June 9th, 2020

Feature Releases

Event Organizer > Thank You Page Settings
We have added a Credit card descriptor feature. Descriptors are the line item text that displays on your credit card statement. This descriptor will be applied for all credit card transactions on this event.

Event Organizer > Customize participant display
Sort display settings have been added to the Custom participant display, allowing you to have your list automatically sorted by a specific field.

Event Organizer > Group Discounts
The Group Discounts page has been cerberized.

Event Organizer > Volunteers
Volunteer settings and it’s affiliated pages have been cerberized.

Event Organizer > Transaction Report
The Transaction Report page has been cerberized.

June 1st, 2020

Feature Releases

Participant > Dashboard
Instructional text was added below the “Start Virtual Run” button: “(Must be clicked from your mobile device). View or manually post results here. For virtual races, only GPS-tracked activities will count. Please track your race using your phone, Apple Watch, Garmin Watch or Fitbit. Treadmill and manual activities are not valid for virtual races”.

Event Organizer > Confirmation List
Event Organizers have the ability to customize what fields and columns appear on the public-facing participant list, confirmation list, and fundraiser list that appears on the event details page.

Event Organizer > Custom Pages
We have introduced custom pages. Similar to Event Page Settings, you have a place to create and share additional content. The only difference is that you’re creating another menu item and a separate section within the event details page where your additional information can live.

May 22nd, 2020

Feature Releases

Event Organizer > Email campaigns
The merge tag “results link” has been added to our merge tag library. This merge tag will send the participant directly to the results page.

Event Organizer > Participant List
We now indicate how that participant came to be inactive on the participant list. There is now a column to only the inactive participant list called ‘Updated by’ that lists the email address of the user that last set a participant to inactive and the date and time that occurred.

Event Organizer > Participant List
There is now a column called “Sub-event (originally from)” which shows the sub-event the user originally registered for. This section automatically updates after a transfer or a manual switch.

Event Organizer > Series
Event Organizers can now take a series page live and can only view features that are only available for series events.

Event Organizer > Metrics
We have added sub-event metrics grouped by distances to the sub-events metrics page. Events that have distances associated with their sub-events can see statistics based on the distance as well as the sub-event.

Event Organizer > Waivers
Waiver signatures are now publicly available.

May 6th, 2020

Feature Releases

Event Organizer > Event Info
We have introduced Public-facing participant list settings. These settings will be applied to the public-facing participant list, on the confirmation lookup tool, and the bib lookup tool if they are enabled. You as the Event Organizer can decide which fields you want to be displayed.

Event Organizer > Thank you page settings
We have updated the WYSIWYG for the Fundraising thank you page settings to include hyperlinks.

Event Organizer > Volunteer Settings
Volunteer settings and it’s related pages have been cerberized.

Account > Settings
Users can now create a password for their account if it’s tied to Facebook login.

April 30th, 2020

Feature Releases

Event Organizer > Fundraising
You can now set mandatory donations for sub-events.

Event Organizer > Metrics
Hidden questions statistics now appear in the Registration Question Metrics section.

Event Organizer > Management
On the participant list, you can now display participants by distance if distances have been associated with the sub-event.

Event Organizer > Fundraising
We have added the country name and region name (state/province) to the address shown on charity receipts.

Participant > Dashboard
Registration question descriptions and product descriptions appear now appear on the Participant Dashboard.

Event Details > Pledge Pages
Participants and teams now have the ability to remove their profile image.

Event Details > Fundraising Organizations
We now display teams on the Fundraising Organization’s overview page despite the fact they have not raised any funds.

System Generated Emails > Registration
We can now display the sub-event dates on confirmation emails or receipts when the sub-event date differs from the primary event date. The correct date will also appear on the Participant Dashboard.

Registration > Series
Apple Wallet passes have been removed from Series registrations.

Clubs > Branding
You can now remove the default banner copy from the Club page.

April 22nd, 2020

Feature Releases

Event Organizer > Registration Questions
Registration questions can now be hidden in the registration flow and editable/viewable on the Participant Dashboard.

Event Organizer > Transfers
Registrants can now transfer into a locked a sub-event.

Event Organizer > Access Code
You can now edit an access code in a group while keeping the edited code within the group.

Event Organizer > Payment Information
The copy has been updated if you select the check option. We have added copy clarifying the $200.00 minimum threshold for payouts.

Event Organizer > Financials & Reporting
There is now a display notice for any amount owing to an account balance.

Event Organizer > Fundraising
When creating a fundraising organization, Google Address will autocomplete the address on that form.

System Generated Emails > Fundraising
We have updated the copy of the subject line and have changed the reply-to to email to the donor’s email.

April 14th, 2020

Feature Releases

Event Organizer > Registration
We can now restrict users to register for an event based on the country of their address. Control traffic to your local and international pages or limit where your participants come from.

Event Organizer > Registration questions
Event Organizers can now give the ability for registrants to add an option for a question during registration.

Event Organizer > Team management
Team categories can now be edited by the Event Organizer.

Event Organizer > Edit participant
We have moved the Issue Refund button and Status toggle to the top of the modal to limit scrolling.

Event Organizer > My Financial Summary
Event Organizers now have the option to ‘include inactive participants’ in a report.

Event Organizer > Products
We have added the product availability date to the product summary page.

Event Organizer > Financials & reporting
There is now an export button for both transfer requests table and transfers report table.

Participant > Dashboard
There is now a pop-up window alerting you that you are leaving the page without saving and your information will not be saved.

Participant > Welcome Page
We have added a search bar to the welcome page for users to search for their past registrations.

Event Details > Bib lookup
There is now a page refresh option for this page. When enabled, if the page remains static after a participant searches their bib number, the page will then automatically reload.

Registration > Confirmation Receipt
Event Organizers now have the option to display dates on the confirmation email, confirmation receipt, and Apple Wallet cards. Moreover, if the event is a multi-day event, you have the option to display all dates on the above items.

April 6th, 2020

Feature Releases

Event Organizer > Virtual Events
Runkeeper has been added to the drop-down if the app has been enabled.

Participant Dashboard > Registration
We have added a “Start virtual run” button to the participant dashboard if the event is associated with Runkeeper.

Event Organizer > Pricing
After applying a pricing strategy to a sub-event, a pop-up modal will appear asking if you would like to make the sub-event visible.

Event Organizer > Metrics
Demographic data for Participants By City/Region/Country can now be exported.

Event Organizer > Director Access & Settings
Event Organizers can resend Director access claim emails.

Event Organizer > Director Access & Settings
We can now delete and remove multiple directors at once.

Event Dashboard > Teams
Event Organizers can now bulk upload teams to their event. This allows the user to import multiple teams in one session.

Event Dashboard > Teams
The “Join Team” link has been added to the Teams table of the Event Dashboard allowing Event Organizers to share and send team links to team captains.

Event Details > Registration
Users looking to register for an event that has no visible sub-events will now be redirected to the Event details page or to contact support.

Event Details > Registration
The estimated cost of a subsidized gift will now appear after checking off, subsidize a portion of the gift cost.

April 1st, 2020

Feature Releases

Event Organizer > Results
We have released our Virtual Toolkit. This gives event organizers the option to allow participants to upload their virtual finishing times.

Event Organizer > Results
With the ASICS Runkeeper™ app, virtual runners can send and post their virtual finishing times to Race Roster.

Event Organizer > Sponsors
Sponsor headers can now be used when grouping events.

Event Organizer > Sponsors
We have added a field to the sponsors section that indicates the date that the event has received payment from the sponsors.

Event Organizer > Financials and Reporting
We have released the Event balance top-up tool allowing. This allows event organizers to add funds to their event’s account balance.

Event Organizer > Bib Assignment
Bib ranges are no longer mandatory for all sub-events when enabling automatic bib assignment.

Event Organizer > Gifts
The purchased gift codes table on the gift settings page can now be exported.

Event Organizer > Registration Questions
The character limit has been increased for both the questions and the options.

Participant Dashboard > Teams
Team Creators can now remove participants from teams.

Event Organizer > Fundraising
Thank you page settings can now be overridden by the fundraising organization. This thank you page appears to the user after they make a donation.

Event Details > Fundraising
The charity name header on a donation page is now editable.

Event Organizer > Director Access & Settings
Directors can now add multiple members to an event with the same permissions.

Fundraising > Charity Tax Receipts
We have added translations to the thank you message for the charity tax receipt.

March 26th, 2020

Feature Releases

New Releases

Event Organizer > Email Campaigns
We have added two virtual run templates to the Email Campaign tool.

Welcome Page > Registration
By default, we now display all of your registrations.

Event Organizer > Registration Questions
The date of birth can now be removed from Canadian events.

Participant Dashboard > Edit Registration
Registration questions will properly translate based on the location of the user.

March 23rd, 2020

Feature Releases

Event Organizer > Sub-events
We have updated the ability to make a sub-event hidden on the Event details page. Furthermore, you can now hide the sub-event on a series page.

Event Organizer > Email Campaigns
There is now a new merge tag ‘Join Team URL’ merge tag.

Event Organizer > Promo Codes
In the Promo Codes overview section, we have added an expired badge to the status column indicating the status of the code.

Event Organizer > Invoice
We now use the registration open date as the default start date for the Invoice Report.

Event Organizer > Sub-events
We have added a date field to the sub-event section.

Participant Dashboard > Teams
Team Captains can now disable new team member notifications.

March 12th, 2020

Feature Releases

Participant > Dashboard
We have updated the Participant Dashboard.

Event Organizer > Line Items
You can now add 3 digits after the decimal point.

Event Organizer > Fundraising
For tax receipts, signatures are now required for all Canadian Fundraising Organizations.

Event Details > Menu
There is now a Translate section on the menu allowing the user to pick which language they prefer.

March 6th, 2020

Feature Releases

System Generated Emails > Registration
Team Captains now receive a notification when someone joins their team.

Event Organizer > Data Events
The bulk import tool is now available for Data Events.

Event Organizer > Transfers
You can initiate a transfer to a participant no matter the status of the event as an Event Organizer. This allows participants to continue with a transfer past the transfer end date and the registration end date.

Event Organizer > Onsite
Previously, when editing a bib, the participant is un-checked in. You can now edit bib numbers on checked-in participants without unchecking them.

Event Organizer > Post-Registration Store
We can now display the inventory of a product in the post-registration store.

Registration > Series
We have added the “already registered warning banner” to the series page. It will display if you have registered for any event within the series.

Event Organizer > Bib Assignments
When manually uploading bibs with the bib upload tool, you can overwrite pre-assigned bib numbers.

Registration > Transfers
When transferring into a new sub-event, the new sub-event will be pre-selected during the registration process.

Event Organizer > Sub-events
We now have a feature that allows the Event Organizer to group ungrouped sub-events.