New Release | Estimated Read time – 3:00
TL;DR: Race Roster’s registration form now uses email OTP (one-time passcode) verification. Registrants enter their email, receive a 6-digit code, and move straight into the form — with details pre-filled if they’ve registered before. The result: less friction, stronger data quality, and the elimination of claim emails for registrants.
Getting participants to the finish line starts long before race day. It starts the moment they hit “register.” That first step matters, and it’s exactly what Race Roster’s new email OTP verification flow is designed to enhance.
Heads up: Effective October 5, 2026 at 9:00 AM EDT, this feature will be automatically turned on for all future live events.
Less friction, more registrations.
Sleeker, simpler and built for mobile. Our redesigned registration experience replaces password login with email verification, auto-fills returning runner details, and keeps the path to checkout distraction-free.
What is changing about the registration process?
Race Roster now uses email OTP verification to confirm registrant’s identity. Instead of creating a password, a registrant enters their email address and receives a 6-digit code — no account setup required to get started.
The system also catches common email typos (like “gmial.com” instead of “gmail.com”) and prompts a quick fix before the code is sent. That’s one less reason for a registration to stall.
What are the benefits of email OTP verification?
Email OTP verification strengthens the registration experience for everyone involved.
For event organizers, it means:
- Cleaner participant data. Verified emails cut down on fraudulent and mistyped entries, keeping your participant list accurate.
- Reduced fraud exposure. A verified email adds a layer of identity confirmation that helps guard against fraud.
- Higher completion rates. A lighter-weight process keeps registrants moving toward the finish instead of dropping off.
For participants, it means:
- Less friction to reach the registration form, with a mobile-optimized experience from start to finish.
- Automatic claiming of their registration when they sign in with OTP.
- Faster repeat registrations, with details auto-filled for anyone who has registered with Race Roster before — no re-entering the same information event after event.
How does the new OTP registration flow work?
- The registrant selects their sub-event and enters their email address.
- A 6-digit code arrives by email.
- Once verified, if the email matches an existing Race Roster account, the registrant’s name, date of birth, phone number, and email are pre-filled and ready to review.
Ready for a smoother start to every registration
Email OTP verification makes the very first step of the participant journey feel effortless — modernized, mobile-optimized, and built to reduce drop-off before someone ever reaches the form. For organizers, that means cleaner data, less fraud risk, and a smoother path from sign-up to start line.
What’s new at Race Roster?
Visit our what’s new page for the most noteworthy Race Roster updates!
