A new chart has been added to your fundraising metrics page, indicating how many donors chose to increase their donation to cover the fee, and how many did not. Before we dive further into this new chart’s capabilities, let’s touch up on the donor top-up tool.
What is the donation fee and how is it covered?
If fundraising is enabled for your event, the “donor top-up tool” is automatically enabled, providing donors with the option to cover the credit card and service fee costs by increasing their donation. Donors are informed that covering the fee will ensure that your fundraising organization receives 100% of the donation amount.
The new donation fee coverage chart allows you to see if the majority of your participants are covering the fee or opting out. On top of an easy-to-check chart, you can also export the data into a number of formats including images, CSV & XLS , PDFs, and data tables, allowing you to use this information however you may need!