The Race Roster participant dashboard has a new look! User experience is always top-of-mind when designing Race Roster products. While we are always working on building new features and upgrading existing event management tools, we are also considering ways to enhance the experience for your participants.

While the redesign of the participant dashboard will certainly be a welcome change for your participants, it will also benefit you as an event organizer in the following ways:

Spend less time answering support requests

The new participant dashboard has been designed to make self-service features easy to spot and use without the need to reach out to you for help. Participants will be able to quickly identify where and how they can accomplish the following on their own:

Positive user experience = positive event experience

We have introduced a new, clean, and organized look to the participant dashboard, designed to enhance the user experience and help participants quickly find or view the following:

  • Important event information (schedule, location, directions)
  • Their participant dashboard on a mobile device
  • A clear list of all their existing registrations to-date, as well as important details such as their team name and fundraising progress
  • Contact information for your event
  • Access to the event page and, if applicable, your participant store
  • Full history of all messages received from the team leader (if enabled by the event organizer)
  • Visible notifications when receiving new messages from the team leader

Coming Soon: French translations – keep an eye out for this upcoming release to the participant dashboard!

Overall, the participant dashboard redesign will provide participants with the autonomy they need to quickly make changes on their own and easily spot important information, enhancing their overall experience and reducing the need to reach out to you for help.

As always, if you have any questions, don’t hesitate to resource us. 

If you haven’t already, be sure to read about our other related release on our ‘what’s new’ page titled “self-service team switching for your participants”.


Race Roster

At our core, we are event organizers and athletes serving event organizers and athletes. Race Roster was founded by a group of friends with combined interests in running, technology, and event management. After organizing their own 10K in 2010, it was very apparent that the running industry was in dire need of better technology. Since May of 2012, Race Roster has partnered with over 4,000 organizers to grow, manage and execute on race day!