New Release | Estimated Read time – 1:54
Get a birds-eye view of your business and participants with our new ‘Organizations’ feature!
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Introducing our newest feature, ‘Organizations’, which provides multi-event teams an aerial perspective of their business, and participants.
Feature highlights:
- Dashboard summary of registration data and insights across your events
- User-friendly widgets and flexible filters
- Share information, like payment profiles, and contact notes, across staff members within an organization
- See a single-view of an individual’s participation across your organization’s events
What is the ‘organizations’ feature?
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Manage multiple events, share updates and information across your team, and visualize data across events to see how your overall business is performing.
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Our Organizations feature gives you the ability to tie events together under an organization. This creates a dashboard of summary statistics and insights across your events through user-friendly widgets and flexible filters.
‘Organizations’ makes sharing updates, and working collaboratively with a team easier by sharing information, like payment profiles, across your staff members.
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Did you know?
You can add an event to one, or multiple organizations within Race Roster, and understand how a participant interacts across your organizations and events.
It also built a foundation to create a more in-depth view of participants within your organization, called ‘Contacts’.
What are Race Roster ‘Contacts’?
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Contacts provide a single view of a participant across your events. So, when viewing a participant, you’ll be able to see their participation across events that are part of your organization.
In essence, they give you a fuller picture of a participant, and help you make more informed decisions.
Automatic contact matching
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Our contact algorithm validates a participant across multiple points of identifying data. In order to connect data points to the correct person, regardless of a change in email or home address.
How does ‘Contacts’ help Event Organizers?
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First, you’ll have the ability to add a note to a Contact, which can help communicate important information to other members of your team, like previous conversations.
More broadly, Contacts make it quicker and easier to navigate situations where a participant reaches out, but doesn’t provide all the needed information – such as the name of the event. It also allows you to make more informed decisions when making decisions regarding a participant, or approving exception requests.
Get started by creating an ‘Organization’ on Race Roster to see our new features!
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Learn more in our knowledge base articles:
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What’s new at Race Roster?
Visit our what’s new page for the most noteworthy Race Roster updates!