Releases

April 1st, 2019

Feature Releases

  • Event Details Page > Fundraising Organization > Teams that are affiliated with the fundraising organization who have raised $0.00 are now displayed.
  • Fundraising Settings > Tax Receipts > We no longer allow ‘space’ as a character for the prefix.
  • Participant Data > New Transfer Request > Event Organizers have the ability to override transfer settings.
  • Participant Data > New Transfer Request > Event Organizers now receive a warning message when trying to transfer an inactive participant.
  • Event Organizer Dashboard > We have removed all export to email options.
  • Event Organizer Dashboard > Event Info > We have added time zones for the Netherlands.
  • Event Organizer Dashboard > Event Access > There is now a disclaimer added when inviting/adding a new director.
  • Donations > Donations must be $5.00 or more in order to make a contribution.
  • Event Organizer Dashboard > Products > There is now a warning message regarding product discounts on series and onsite.

Updates

  • Registration > Check Out > Display issue with Product Discounts on the order summary > Fixed.
  • Discount and Access Codes > Third-Party Codes > Display issue with third-party codes on the PDFs > Fixed.
  • Event Details Page > Fundraising Pages > Display issue with Achievements > Fixed.
  • Event Organizer Dashboard > Fundraising List > Exporting the report was broken > Fixed.
  • Event Organizer Dashboard > Fundraising List > Was unable to sort the report > Fixed.

March 22nd, 2019

FeatureReleases

  • Event Organizer Dashboard > Email Campaigns > Merge tags can be used in the subject line for campaigns.
  • Event Organizer Dashboard > Email Campaigns > Transaction source is now a trigger.
  • Event Details Page > Personal Fundraising Page > Mandatory goal for fundraising has been removed.
  • Welcome Page > We have removed the duplication option from the Welcome page unless the user has an event.

Updates

  • Event Organizer Dashboard > Registration Questions > Adding Require Email address to an event page was not saving > Fixed.
  • Event Organizer Dashboard > Pricing > There was a display issue with pricing strategies regarding dates > Fixed.

March 13th, 2019

Feature releases

  • Event Organizer Dashboard > Payment Info > Payment Profiles now have asterisks * beside every field that is required.
  • Registration > Checkout > The processing fee text has been updated on the checkout page.
  • Registration > Checkout > The credit card design has been enhanced on the checkout page.
  • Welcome Page > We have added the EID to each event’s thumbnail to the welcome page.
  • Event Organizer Dashboard > Products > We now offer discounts on product options. If the user selects a product option with a registration discount their registration fee will be discounted.

February 14th, 2019

Feature releases

  • Registration > Postal/ZIP Codes have been removed from the registration form if you select a country where Postal/ZIP codes do not apply
  • Event Organizer Dashboard > Teams > When editing a team, the team name will appear at the top of the edit modal.
  • Event Organizer Dashboard > Donor Data > Fundraising list > Active/Inactive fundraisers as a filter option have been removed and replaced with “Amount Raised is Equal or More than / Less than”.
  • Event Details Page > We now have the ability to re-order pricing strategies.
  • Event Organizer Dashboard > Metrics > Registration question metrics display has been updated.
  • Registration Question > We can now collect shipping information during registration.
  • Onsite > You can search by first AND last name during check-in.
  • Registration > Check-out > First name, last name, and email are required on free transactions.
  • Event Organizer > Volunteer Tools > The volunteer registration close date can now be set to after event registration close date.

Updates

  • Registration > Checkout > There was a display issue with receipts > Fixed.
  • Participant Dashboard > While joining a team after registration, team registration questions were not being displayed properly > Fixed.

February 7th, 2019

Feature releases

  • Security > Password reset emails have been updated. The link to update your password is only valid for 15mins. You will then receive an email to confirm that your email has been updated.
  • Onsite > Check-in> When assigning a bib number and/or checking someone in you have to exit out or click save in order to exit the window.
  • Welcome Page > To get to an event’s dashboard you would have to click the view dashboard link. Now, each event tile is now clickable.
  • Registration > Personal Information > Gender labels have been updated to include non-binary and prefer not to disclose.
  • Integrations > We are fully integrated with Adventure Advocates.
  • Regisitration> Donate > When there is only one charity the content of the charity is condensed until a donation amount is selected.
  • Registration > Teams > If there is only one team category it will automatically populate as the selection during registration.
  • Registration > Registration Questions > Autocomplete is disabled for registration questions.
  • Event Details Page > Teams > When editing a team name we now validate if the team name is already in use.
  • Registration > Checkout > When a transaction is free we do not ask for billing information anymore.

January 24th, 2019

Feature Releases

  • Fundraising > Payment Profile > We have updated the text from company to business to make this more relatable to charities. Moreover, we have a link to the CRA giving the user more information.
  • Participant > Security > “The Forgot Password” process has been updated. The forgot password link is valid for 15mins.

Updates

  • Memberships > There was a display issue with the number of active memberships > Fixed.
  • Event Details Page > The Custom link feature was not appearing across every page > Fixed.
  • Registration > Products > When there were multiple product carousels, the light-box would scroll through multiple products instead of just the one you opened. > Fixed.

January 21st, 2019

Feature releases

  • Registration > Personal Information > Date of birth is mandatory for all US events. Non-US events can toggle date of birth on and off.
  • Series > Donations > User pays the donation fees is now turned on and off based on the events in the series.
  • Event Organizer Dashboard > Payouts > Payouts will ignore the default registration open and close date.

Updates

  • Series > Creating a series on IE11 would cause an error > Fixed.

January 16th, 2019

Feature releases

  • Event Organizer Dashboard > Email Settings > Campaign > The copy of the bread crumbs have been updated.
  • Event Organizer Dashboard > Email Settings > Campaigns > A checkbox has been added to the final step of a campaign. It’s a disclaimer that states that the event organizer is responsible for being compliant with anti-spam laws.
  • Event Details > Fundraising Organization > The layout of the fundraising organization page has been updated.
  • Event Organizer Dashboard > Teams > You can now remove all the team members from a team and save the updated team.

January 14th, 2019

Feature releases

  • Event Details Page > Pledge Page > The email option for sharing will not appear on a user’s pledge page unless they’re logged in and on their own pledge page.
  • Event Organizer Dashboard > Participant Data > Participant List > Transactional Sources have now been added to the participant list. You will be able to see where the registration came from such as series, transfer, kiosk, event registration, manual, and bulk upload. This field is called Registration Type.
  • Event Organizer Dashboard > Metrics > Date ranges for metrics have been adjusted to the registration open date and close date.
  • Event Organizer Dashboard > Products > We have updated the recommended photo size for products to 800 x 800 pixels.

January 9th, 2019

Feature releases

  • Event Organizer Dashboard > Social Media & Analytics > We have added Facebook Pixel trackers to the pledging process which includes: team donations, individual donations, and general donations.

January 8th, 2019

Feature releases

  • Event Organizer Dashboard > Pricing > We have removed autofill capabilities from pricing strategies.
  • Event Organizer Dashboard > Metrics > The default start and end date of registration numbers/metrics is the registration open and close date.
  • Event Organizer Dashboard > Promo Codes > If you attempt to create a promo code that includes symbols the error message will appear in red (previously grey).
  • Event Organizer Dashboard > Event Info > The Event Info settings page has been updated.

January 2nd, 2019

Feature releases

  • Event Organizer Dashboard > Metrics > We have added Registration Question Metrics. Here you can measure and track statistics to the answers of your registration questions. The answers will be displayed in a pie-chart and can be exported as well.
  • Event Organizer Dashboard > Pricing > For block pricing, we have added the option to adjust the maximum amount of participants to account for selling out a block out early.
  • Event Organizer Dashboard > Social Media and Analytics > We have added the functionality to add your Facebook tracking pixel to your event. This allows you to measure the effectiveness of your advertising by understanding the actions people take on your registration pages.
  • Event Organizer Dashboard > Products > You now have the ability to charge a different price for each option of a product. Adjust and set a dollar amount you wish to increase or decrease your base price by for the option.
  • Event Organizer Dashboard > Products > By checking off the “Multiple Quantities” field, a registrant will have the option to select multiple products during registration.
  • Event Organizer Dashboard > Fundraising Settings > A toggle has been added to remove the donation step in the registration process.

December 12th, 2018

Feature releases

  • Event Organizer Dashboard > Email Campaigns > We have created a Gifting Template to use for email campaigns.
  • Landing Page > We have added your name to the welcome landing page.
  • Event Details Page > Team pages > Fundraising > Only when fundraising is enabled teams will be able to see the fundraising editable options.
  • Event Series Page > The banner has been removed on mobile devices.

December 6th, 2018

Feature releases

  • API > Race Roster has made the following API Endpoints available by request: Gross revenue, Total donation amount raised overall, Total raised by charities, Number of fundraisers, Participant count, Number of teams that have fundraised, Fundraising leaderboard for individuals and teams, Participant list, Results, Manually add participants from an external software, Charity logo, and Link to the charity page.

December 3rd, 2018

Feature releases

  • Landing Page > We have updated your home page. As an Event Organizer, you have the capability to view all of your events, create an event, view major product releases, read up on the latest articles, have easy access to our Knowledge Base, set-up quick links, and more, all one page.

November 29th, 2018

Feature releases

  • Event Details Page > The countdown clock is now by default above the pricing table at the top of the event details page.
  • Event Organizer Dashboard > Team Settings > We have created Team Captain Questions. By enabling this feature you have the capability to ask questions that only apply to team captains.

November 27th, 2018

Feature releases

  • Event Organizer Dashboard > Campaigns > You now have the capability to delete a sender profile.

November 23rd, 2018

Feature releases

  • Event Organizer Dashboard > Thank You Page Settings > A preview button has been added to the Thank You Page Settings. This allows you to preview your Thank You Page and Promoter message.
  • Event Organizer Dashboard > Products > The new products page is now enabled by default for all the new events.

November 20th, 2018

Feature releases

  • Event Organizer Dashboard > Custom Waivers > This release allows a waiver to be signed or checked off by the first person in a registration for all additional registrants.
  • Event Organizer Dashboard > Thank You Page Settings > Our new add-on allows you to compose and customize your event’s thank you page. You have the ability to add/edit text, images, videos, links, and any other customization.

Updates

  • Event Organizer Dashboard > Products > “Free” products sold for $0.00 would cause an error.
  • Event Organizer Dashboard > Event Duplication >  Duplicating a Series page would take a user to the duplication process. However, a series should not be duplicated. We now bring the user back to the series dashboard.