Security > Password reset emails have been updated. The link to update your password is only valid for 15mins. You will then receive an email to confirm that your email has been updated.
Onsite > Check-in> When assigning a bib number and/or checking someone in you have to exit out or click save in order to exit the window.
Welcome Page > To get to an event’s dashboard you would have to click the view dashboard link. Now, each event tile is now clickable.
Registration > Personal Information > Gender labels have been updated to include non-binary and prefer not to disclose.
Integrations > We are fully integrated with Adventure Advocates.
Regisitration> Donate > When there is only one charity the content of the charity is condensed until a donation amount is selected.
Registration > Teams > If there is only one team category it will automatically populate as the selection during registration.
Registration > Registration Questions > Autocomplete is disabled for registration questions.
Event Details Page > Teams > When editing a team name we now validate if the team name is already in use.
Registration > Checkout > When a transaction is free we do not ask for billing information anymore.
January 24th, 2019
Fundraising > Payment Profile > We have updated the text from company to business to make this more relatable to charities. Moreover, we have a link to the CRA giving the user more information.
Participant > Security > “The Forgot Password” process has been updated. The forgot password link is valid for 15mins.
Memberships > There was a display issue with the number of active memberships > Fixed.
Event Details Page > The Custom link feature was not appearing across every page > Fixed.
Registration > Products > When there were multiple product carousels, the light-box would scroll through multiple products instead of just the one you opened. > Fixed.
January 21st, 2019
Registration > Personal Information > Date of birth is mandatory for all US events. Non-US events can toggle date of birth on and off.
Series > Donations > User pays the donation fees is now turned on and off based on the events in the series.
Event Organizer Dashboard > Payouts > Payouts will ignore the default registration open and close date.
Series > Creating a series on IE11 would cause an error > Fixed.
January 16th, 2019
Event Organizer Dashboard > Email Settings > Campaign > The copy of the bread crumbs have been updated.
Event Organizer Dashboard > Email Settings > Campaigns > A checkbox has been added to the final step of a campaign. It’s a disclaimer that states that the event organizer is responsible for being compliant with anti-spam laws.
Event Details > Fundraising Organization > The layout of the fundraising organization page has been updated.
Event Organizer Dashboard > Teams > You can now remove all the team members from a team and save the updated team.
January 14th, 2019
Event Details Page > Pledge Page > The email option for sharing will not appear on a user’s pledge page unless they’re logged in and on their own pledge page.
Event Organizer Dashboard > Participant Data > Participant List > Transactional Sources have now been added to the participant list. You will be able to see where the registration came from such as series, transfer, kiosk, event registration, manual, and bulk upload. This field is called Registration Type.
Event Organizer Dashboard > Metrics > Date ranges for metrics have been adjusted to the registration open date and close date.
Event Organizer Dashboard > Products > We have updated the recommended photo size for products to 800 x 800 pixels.
January 9th, 2019
Event Organizer Dashboard > Social Media & Analytics > We have added Facebook Pixel trackers to the pledging process which includes: team donations, individual donations, and general donations.
January 8th, 2019
Event Organizer Dashboard > Pricing > We have removed autofill capabilities from pricing strategies.
Event Organizer Dashboard > Metrics > The default start and end date of registration numbers/metrics is the registration open and close date.
Event Organizer Dashboard > Promo Codes > If you attempt to create a promo code that includes symbols the error message will appear in red (previously grey).
Event Organizer Dashboard > Event Info > The Event Info settings page has been updated.
January 2nd, 2019
Event Organizer Dashboard > Metrics > We have added Registration Question Metrics. Here you can measure and track statistics to the answers of your registration questions. The answers will be displayed in a pie-chart and can be exported as well.
Event Organizer Dashboard > Pricing > For block pricing, we have added the option to adjust the maximum amount of participants to account for selling out a block out early.
Event Organizer Dashboard > Social Media and Analytics > We have added the functionality to add your Facebook tracking pixel to your event. This allows you to measure the effectiveness of your advertising by understanding the actions people take on your registration pages.
Event Organizer Dashboard > Products > You now have the ability to charge a different price for each option of a product. Adjust and set a dollar amount you wish to increase or decrease your base price by for the option.
Event Organizer Dashboard > Products > By checking off the “Multiple Quantities” field, a registrant will have the option to select multiple products during registration.
Event Organizer Dashboard > Fundraising Settings > A toggle has been added to remove the donation step in the registration process.
December 12th, 2018
Event Organizer Dashboard > Email Campaigns > We have created a Gifting Template to use for email campaigns.
Landing Page > We have added your name to the welcome landing page.
Event Details Page > Team pages > Fundraising > Only when fundraising is enabled teams will be able to see the fundraising editable options.
Event Series Page > The banner has been removed on mobile devices.
December 6th, 2018
API > Race Roster has made the following API Endpoints available by request: Gross revenue, Total donation amount raised overall, Total raised by charities, Number of fundraisers, Participant count, Number of teams that have fundraised, Fundraising leaderboard for individuals and teams, Participant list, Results, Manually add participants from an external software, Charity logo, and Link to the charity page.
December 3rd, 2018
Landing Page > We have updated your home page. As an Event Organizer, you have the capability to view all of your events, create an event, view major product releases, read up on the latest articles, have easy access to our Knowledge Base, set-up quick links, and more, all one page.
November 29th, 2018
Event Details Page > The countdown clock is now by default above the pricing table at the top of the event details page.
Event Organizer Dashboard > Team Settings > We have created Team Captain Questions. By enabling this feature you have the capability to ask questions that only apply to team captains.
November 27th, 2018
Event Organizer Dashboard > Campaigns > You now have the capability to delete a sender profile.
November 23rd, 2018
Event Organizer Dashboard > Thank You Page Settings > A preview button has been added to the Thank You Page Settings. This allows you to preview your Thank You Page and Promoter message.
Event Organizer Dashboard > Products > The new products page is now enabled by default for all the new events.
November 20th, 2018
Event Organizer Dashboard > Custom Waivers > This release allows a waiver to be signed or checked off by the first person in a registration for all additional registrants.
Event Organizer Dashboard > Thank You Page Settings > Our new add-on allows you to compose and customize your event’s thank you page. You have the ability to add/edit text, images, videos, links, and any other customization.
Event Organizer Dashboard > Products > “Free” products sold for $0.00 would cause an error.
Event Organizer Dashboard > Event Duplication > Duplicating a Series page would take a user to the duplication process. However, a series should not be duplicated. We now bring the user back to the series dashboard.