Getting started with virtual events
COVID-19 has certainly presented challenges to our industry, but it doesn’t have to take away a great experience from your participants! By utilizing Race Roster’s virtual event tools, you can keep your event up-and-running or introduce an entirely new event, AND still provide your participants with an awesome and engaging experience.
The virtual event world is new territory for many of us! Here are a few resources you can utilize to help you plan and execute a great virtual event.
Virtual event e-book
Not only do virtual events allow you to stay connected with your participants, they also give you more flexibility with your event planning, allowing you to release your inner creativity! We’ve put together a ‘guide to helping your virtual event stand out’, full of concrete, actionable ideas and this e-book is available to you at no cost.Access the e-book
Event transition tools
Tools for collection of participant preferences
If you’d like to offer your participants choices outside of participating in your virtual event, such as a refund, deferral or a conversion of fees into a donation, you can collect this information by adding a question such as “how would you like to proceed with your registration?” Populate your preferred options and make this question editable. With the appropriate link, participants can then easily submit their preference via their participant dashboard.
Leverage our ready-to-go email campaign templates, designed to help you communicate your transition with ease and equip your participants with step-by-step instructions on how to submit their results.
Participants are likely to use a tracking app to record their virtual event progress. We’ve collaborated with the ASICS Runkeeper™ app to help you offer a seamless end-to-end virtual experience. We’ve also included an email template to provide instructions on how to participate in just two easy steps using the Runkeeper™ app. The link in this template will guide participants directly to your event’s start run screen on the Runkeeper™ app.Learn how to utilize our ready-to-go email campaign templates
Communications handbook for event cancellations and modifications
This in-depth e-book provides usable copy and strategies on how to communicate with your participants, fundraising partners, sponsors, and vendors about a change or cancellation of an event. It also contains specific language you can utilize to communicate your transition into a virtual event.Access the e-book
Transition in 3 easy steps
If you’re new to the Race Roster platform, you’ll need to create an event first.
Access the ‘results’ app from your event organizer dashboard.
Create or edit a ‘race’, and select ‘Virtual’ as the category.
Save and if you’d like, customize your event results page!
Experience enhancement tools
Collaboration with the ASICS Runkeeper™ app
Offer your participants an end-to-end virtual event experience by enabling our ASICS Runkeeper™ app feature. Send participants directly to your event’s ‘start run’ page that is branded to your event on the Runkeeper™ app. Once a participant has completed your virtual event, their finishing time will be automatically uploaded to your results page on Race Roster – no action needed from you or your participants – making the experience of result submission incredibly seamless!Learn how to connect your event with the ASICS Runkeeper™ app
or request a demo to see how it works
Customizable results page & finisher certificates
Take advantage of our many customization abilities for your virtual results page. Make it optional or mandatory for participants to submit a screenshot of their finishing results, upload hyperlink-able background images and banners to reflect your brand or highlight the sponsors you work with, and create a custom design to make your finisher certificate look fantastic!Learn how to customize your results page
We’ve introduced the awards tool to help you seamlessly create and assign a variety of awards, acknowledging the efforts of your participants – even if they are participating virtually! Get creative and provide recognition to the ‘top finishing person in San Francisco’ or award the ‘fastest Jennifer’. Whatever your goal, the awards tool offers the flexibility you need to achieve it.Learn how to create and assign awards
Opportunities to showcase sponsors of your virtual event
As event organizers, we all love and need the support of our sponsors – but during this time, it can be challenging to come up with ways to highlight them outside of the physical event world of mile markers, finish line chutes, and more. The Race Roster platform provides many opportunities to showcase your sponsors. We’ve also put together some actionable ideas you can execute on social media and elsewhere.See effective ways to showcase sponsors of your virtual event
Multi-sport segments & splits
Host virtual triathlons or multi-day challenges by adding multi-sport segments & splits to your virtual race. You can accept participant result submissions of various sports and transition times, as well as results across multiple days.Learn how to use the multi-sport segments & splits feature
Review and manage virtual result submissions
When viewing the results page, event organizers and timers will have unique access to view each individual’s photo proof (if applicable) and delete or edit results.Learn how to manage your virtual results
Instructional resources for you and your participants
We wanted to ensure you and your participants are well equipped with resources to help make the virtual event process as simple as possible. Visit our COVID-19 resource page for tutorial videos, articles, and walkthroughs related to virtual events.Visit COVID-19 resources page